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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
929 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 929 reviews

August 14, 2024

Never will I deal or buy anything from this dealership. Disappointed first and last time. I go here. I hate to say I have to drive by this place ! More

by Santos3067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Report | Print
Aug 16, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand your disappointment, and it's important to me that our customers feel satisfied after their visits to Diamond Chevrolet of San Bernardino. I appreciate your feedback and encourage you to reach out to me directly so I can address your concerns. Your input helps us improve our service, and I hope for the opportunity to regain your trust in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 13, 2024

Excellent customer service, they have what I was looking for, reasonable prices on the cars More

by cecylia cabrales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Bugarin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garcia
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Aug 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Cecylia, for your wonderful review! I'm thrilled to hear that you experienced excellent customer service and found exactly what you were looking for at Diamond Chevrolet of San Bernardino. We pride ourselves on offering reasonable prices and a great selection of vehicles. I hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 11, 2024

I was basically lied to about a dealer add on in which nobody could explain why I needed it and couldn't explain why I needed it except line their pockets . I will never recommend this dealership to anyo More

by pcraig346
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the dealer add-on. At Diamond Chevrolet of San Bernardino, we strive to provide clear communication and transparency about our services. I would like the opportunity to address your concerns further. Please feel free to reach out to me directly. Your feedback is important to us as we continue to improve our customer experience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 11, 2024

They are fast, fair and of good character and try to save you money. Also easy to work with More

by AAWELSH1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Aug 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We appreciate your kind words about Diamond Chevrolet of San Bernardino being fast, fair, and easy to work with. Your experience matters to us, and we strive to offer the best service possible. We hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 10, 2024

Great dealership Traveon helped get me into a amazing LT. He was very nice and worked hard to get me a deal I was looking for thanks to Sean the manager for working with Traveon to get me into a very amazing More

by RobertR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson, Traveon Mannings
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Aug 12, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We're thrilled to hear that Traveon, Sean, and Duc provided you with such an exceptional experience while getting into your amazing 2500 Diesel. It's great to know that the process was smooth and enjoyable for you. We truly appreciate your kind words and hope to see you again at Diamond Chevrolet of San Bernardino for any future needs. Enjoy your new truck! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 08, 2024

Unable to find the electrical issue with the truck, brought it back several times, most recent it turned off and they just gave me the service paper slip and sent me on my way. More

by Rperez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Aug 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your concerns regarding the electrical issue with your truck and appreciate you bringing it to my attention. Your experience is valuable to us, and we would like to address this matter further. Please reach out to me directly so we can work towards a resolution that meets your needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 05, 2024

Thank you Diamond Chevrolet! I appreciate all your hard work and dedication to my particular case. Your employees were very professional and hospitable. My new year trax is absol More

by coreenaballesteros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Parsons, Sean Henderson, Traveon Mannings
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Aug 07, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! I'm thrilled to hear that you love your new Trax and that our team was able to assist you with such professionalism. Your recommendation means a lot to us at Diamond Chevrolet of San Bernardino. I look forward to welcoming your family and friends in the future! Enjoy your new vehicle! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 04, 2024

Had a great experience there and everyone was very friendly and helpful I would recommend them to my friends More

by CHARRISON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, David De La Mancha, Sean Henderson
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Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. Our team strives to provide friendly and helpful service, and we truly appreciate your recommendation. We look forward to seeing you and your friends again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 03, 2024

The only problem I had was trying to contact the service department. It tool more than four call to get anyone to answer my calls. This was the case with just about any department I tried to call. If I had More

by BBECKER743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand the importance of timely communication, especially when it comes to contacting our service department. Your feedback is valued, and I encourage you to reach out to me directly if you would like to discuss this further. We are here to help and are committed to improving our response times. We appreciate your feedback and hope to serve you better in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 03, 2024

Would not recommend this dealership. The last repair was 2xs the estimate with out contacting me about the change for approval More

by kmost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, David Taylor
Report | Print
Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the repair estimates. At Diamond Chevrolet of San Bernardino, we strive for transparent communication and understand your concerns. I encourage you to reach out to me directly so we can address this matter and work towards a solution. Your satisfaction is important to us, and we hope to improve your experience in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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