Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
526 Reviews of Diamond Chevrolet of San Bernardino - Service Center
I've taken my truck for service since I purchased the truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be do truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be done less than two weeks of service; first my AC went out ($1600); second my transmission went bad at 63k miles ($8200); and now my engine is backfiring and the dealer wants $5k just to break down the cylinder heads. I have lost faith in this dealership and currently looking for alternative ways to get my truck fixed. Thanks, SN More
The oil change was ok but my wife’s after market tire diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. More
The service department is always so efficient. Very knowledgeable. They take pride there work and the satisfaction of there customers Very knowledgeable. They take pride there work and the satisfaction of there customers More
Fast and friendly service along with a clean waiting room makes for a good visit. makes for a good visit. More
I can always depend on Nathan Cooke to give me honest answers and complete whatever needs to be done to my car to keep it in tip-top condition. He has taken care of all of my cars over the years. Thank answers and complete whatever needs to be done to my car to keep it in tip-top condition. He has taken care of all of my cars over the years. Thank you, Nathan! More
Dropped off truck promised would be repaired by next day. Work was not completed as promised was told needed to work one more day on truck when picked up stated all work was complete drove down the street an Work was not completed as promised was told needed to work one more day on truck when picked up stated all work was complete drove down the street and had problems came back to dealership expressed concerns and problems had to come back another day so that they could fix work that they stated was completed repair technician was fixing oil leak and decided to take ladders off ladder rack then not secure them and left them loose on ladder rack and was never told that the ladders were removed and put back on truck. I could have a horrible accident with the ladders flying off my truck Waiting for service manager to give me a call back More
Nathan and the diamond chevrolet team were awesome at communicating about the repairs on my silverado. I will definitely be come back for all my maintenance and repair needs. communicating about the repairs on my silverado. I will definitely be come back for all my maintenance and repair needs. More