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Elizabeth Ornelas
Elizabeth Ornelas
Internet Manager
Diamond Chevrolet of San Bernardino
909 W 21st Street
San Bernardino, CA 92405
38 Reviews
Hi, I’m Elizabeth! I’ve been in the automotive industry since 2022 and enjoy helping people find a vehicle that fits their needs and budget without the stress. I’m bilingual in English and Spanish, so I can help you feel comfortable every step of the way. I believe in keeping things simple, honest, and easy so you can make the right decision with confidence.
Read moreDealership Experience
4 yrs, 4 mos
Specialties & Trainings
Internet Manager
38 Reviews
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38 Reviews of Elizabeth Ornelas
August 11, 2026
Extremely disappointed with how this dealership handled my husband’s purchase. What should have been a simple visit to LOOK at a truck somehow turned into him being persuaded and pressured into purchasing my husband’s purchase. What should have been a simple visit to LOOK at a truck somehow turned into him being persuaded and pressured into purchasing one that same day. My husband specifically told the salesperson that he wanted to speak with his wife before making such a large financial commitment. Instead of respecting that and giving him the opportunity to go home, discuss the purchase with me, and make a decision together, it feels like the priority was simply closing the sale. That is incredibly unprofessional and upsetting. When a customer tells you they need to discuss a major financial decision with their spouse before moving forward, that should be RESPECTED not treated as an obstacle for the salesperson to overcome. Marriage is a partnership and a purchase this significant affects our household finances, not just one individual. It was not the dealership’s place to push him toward making an immediate decision after he had already expressed that he wanted to discuss it with me first. Yes, my husband is ultimately responsible for signing the paperwork and I am not taking that responsibility away from him. However, I absolutely question the sales tactics used when someone clearly communicates that they are not prepared to make a decision without first speaking to their spouse. A dealership should want customers to feel confident and comfortable with their purchase not leave a family feeling like a sale was more important than respecting a customer’s boundaries. Since apparently my opinion as his wife didn’t matter when it came to such a major financial commitment, maybe the dealership would also like to marry him and help take care of the financial responsibilities that come with him. If so, he’s all yours! Very disappointing experience, and I sincerely hope management addresses how situations like this are handled in the future. More
by Nita909
Verified CustomerOther Employees Tagged: Luis Rojas
April 16, 2026
The service was much better and the representative was very helpful and respectful thank you very helpful and respectful thank you More
by mariamarin080259
Other Employees Tagged: Luis Rojas, Jonathan DeSimoni, Timothy Kubo, Duc Nguyen, Trish Wilson, Adrian Gonzalez , Jeramie Diaz, Jason Johnson
September 12, 2025
I want to be thankful to Gerald salesperson. And also a special, thanks to Duke. And also thanks to Richard for making this dream come true happened for me, i say miracles do happen and it did And also a special, thanks to Duke. And also thanks to Richard for making this dream come true happened for me, i say miracles do happen and it did happen to me at Diamond. Chevrolet. Thank you for my new Chevy, Colorado. I've never owned a brand .new truck.. More
by hectorbalbuena31
Other Employees Tagged: Duc Nguyen , Richard Bash, Dylan Maraj, Jesse Reyna, Gerald Tillis
September 01, 2025
We drove over an hour to get to this dealership in search for a specific Trim, Color, and added packages of an SUV that no other dealership had on a 200 mile radius. Personnel was very informative helping ev for a specific Trim, Color, and added packages of an SUV that no other dealership had on a 200 mile radius. Personnel was very informative helping everything go smooth with our new purchase. Would Recommend. More
by BRYAN
Other Employees Tagged: Duc Nguyen
August 31, 2025
Very friendly staff, had a great experience, would recommend them to all my friends and family recommend them to all my friends and family More
by tkdrewry
Other Employees Tagged: Luis Rojas, Jonathan DeSimoni , Jason Johnson
August 31, 2025
This is my 3 car I am very bless w you guys. Thank you very much.. Thank you very much.. More
by nancyh071678@gmail.com
Other Employees Tagged: Luis Rojas, Jonathan DeSimoni
August 05, 2025
My purchase of a 2024 Traverse was made by the friendly staff of Diamond Chevy. I will recommend this dealership as my go to car buying dealership. staff of Diamond Chevy. I will recommend this dealership as my go to car buying dealership. More
by BZUNIGA7695
Other Employees Tagged: Luis Rojas, Duc Nguyen , Karl Bomar, Jeramie Diaz, Nael Ghobrial
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