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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
540 Reviews

540 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 14, 2023

I was promised this would be the last day to get my truck recalls fixed. I was told be there at 8 and it wil be 2 hours. I was there at 0730 and at 1045 my truck was moved to get an oil change. My truck was More

by sdonnelly1035
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Oct 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 14, 2023

Nathan is always great to work with, he’s friendly & explains anything your vehicle needs. Everyone at Diamond are always very friendly & helpful. More

by DARAW909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinnie Maraj, Sam Oceguera, Munir Younis, Nathan Cooke, Gabriel Pulido
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Oct 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 13, 2023

Friendly informative they had my vehicle done in a timely manner I always bring both of my cars here for service More

by TNTROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Oct 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 13, 2023

Service was quick with no wait plus morning coffee was appreciated. Staff was courteous and respectful. More

by JEFFERYBAKER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Oct 16, 2023 -

Diamond Chevrolet of San Bernardino responded

Jeffery, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 11, 2023

I was very pleased with everything that day. When service is needed I will be returning. More

by DHOOPER957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 12, 2023 -

Diamond Chevrolet of San Bernardino responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 11, 2023

This dealership is the worst dealership I have ever dealt with. They sold me a car with a seized engine that lasted 6 days after I bought it. More

by J.ROBLES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 13, 2023 -

Diamond Chevrolet of San Bernardino responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

San bernardino chevrolet service department is on top of the service to be performed. Great service More

by JOSEMUNOZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Jose, thank you for your kind words. I feel our service department is what makes Diamond Chevrolet of San Bernardino special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Thanks for the professionalism and prompt services. I would recommend this dealership to everyone. Once again thank you! More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Robert, I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

Always have bad exp w service dept. N I bought several chevys from this dealership . More

by SAINOSMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

September 30, 2023

I loved coming here when I had my Cruze and now coming back for my Kia soul for oil changes because it’s more affordable than Kia More

by ANGELA MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Oct 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Hi Angela, and thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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