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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
559 Reviews

559 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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July 18, 2023

Vehicle went in for oil change, tire rotation and some other basic maintenance and I can tell my tires were not rotated I can only imagine what else wasn’t done. More

by jaramillldamian8
Recommend Dealer
No
Employees Worked With
Joe
Report | Print
Jul 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Jara, we are not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 18, 2023

Service Manager and crew member provided outstanding customer service to me my family Thank you More

by DAWNSTAR1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Service Manager and crew
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Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 17, 2023

GREAT SERVICE & RESPECTFUL STAFF I WILL RECOMMEND THE DEALER TO FRIENDS AND FAMILY THANK YOU, SINCERELY More

by rollinricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you for letting others know about your experience, Rollin! If you ever need anything in the future, please don't hesitate to let me know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 17, 2023

Service drive was quick and professional. I am a regular Diamond Chevrolet customer. Thank very you. More

by DCASTRO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

Jul 19, 2023 -

Diamond Chevrolet of San Bernardino responded

Hi and thank you! I can't tell you how much I appreciate your customer loyalty! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 15, 2023

Everyone is amazing and very professional. I keep bringing my vehicles there for service and I just bought a new trailblazer. More

by MEATHEADJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Ornelas from sales, Norman Bustamante, Nathan Cooke
Report | Print
Jul 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 15, 2023

What a scam! Didn’t tell me TPM’s are bad so I would repay More

by AE08211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jul 18, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 14, 2023

I have always had excellent service with the mechanic and the service people. Always been happy with the service. More

by JIM0569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Gabriel Pulido
Report | Print
Jul 17, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 10, 2023

The best auto service ever! !! I love the service and the associates!! I'm recomend it More

by CHIVIS7528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Pulido
Report | Print
Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

I had greasy hand prints on the interior of my car when I went to pick it up. Some of the hand prints were in places that the mechanic had no reason to be. I still have a grease stain on my drivers visor tha More

by PARKER788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

Parker, I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 09, 2023

2nd visit here and so far so good! Everyone has been really nice and professional More

by JMMora1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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