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Diamond Honda

City of Industry, CA

Overview
Employees
Reviews
Vehicles
4.8
1,151 Reviews
Our friendly and knowledgeable sales staff will help you find the right vehicle at the right price. Located in City of Industry, California, we are one of the only Honda dealerships in Southern California that offers FREE Lifetime Limited Powertrain Warranty on every new car and most pre-owned. It covers you for unlimited miles, as long as you own the car. Come on in and take a test drive! We proudly serve customers seeing a Honda dealer they can trust in the Los Angeles area.
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17525 E. Gale Avenue

City of Industry, CA

91748

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Showing 1,151 reviews

June 30, 2023

aLEX is the best always helpful and friendly, Always keep me post a new product ! More

by ymixx21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX
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Jul 03, 2023 -

Diamond Honda responded

We're glad to hear Alex was able to help you. Thanks for your review!

Helpful
June 30, 2023

Diamond Honda is very hospitable and friendly. They make sure you are purchasing a car you want and care for your wellbeing. More

by AZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ziad, Dennis
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Jul 03, 2023 -

Diamond Honda responded

We're glad you had a great experience with us. Thank you for your 5-star review!

Helpful
June 25, 2023

Super easy working with everyone I spoke with. Everyone was straight forward and we were able to make a deal quickly. More

by ME17
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex, Joseph
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Jul 03, 2023 -

Diamond Honda responded

It's great to hear your experience was straightforward. Thanks for your review and let us know if there is anything else we can help you with.

Helpful
June 20, 2023

The facility is nice and staff was friendly. Only problem was there wasn’t a lot of selection. More

by CLLIZ16
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 21, 2023 -

Diamond Honda responded

Thank you for visiting our store and thank you for your feedback! Inventory has been an issue throughout the industry since the pandemic; however, it's getting better every day. Additionally, if you have something specific in mind, we would be more than happy to order it for you. Please let us know if there is anything we can do for you.

Helpful
June 14, 2023

Very helpful and polite. Always keep me posted for the update. I will go for him next time. More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
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Jun 21, 2023 -

Diamond Honda responded

We look forward to having you back!

Helpful
June 12, 2023

did nit want to honor other dealerships discount prices, i bought the car on a Sunday and another dealer quoted less the following day More

by turbodude2012
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joseph Chaves
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Jun 13, 2023 -

Diamond Honda responded

We can appreciate this frustration, however, a quote from a dealer is not always the same as what you end up actually paying "out the door", so comparing their quote with the price you paid here inclusive of all fees and taxes is not really "apples to apples." Further, we do not know of any dealership, much less most retailers of anything, that do post-transaction price adjustments. We are confident we gave you the best possible deal on the car you bought with the trim/equipment/etc that it came with.

Jun 28, 2023 -

turbodude2012 responded

ALSO FOUND OUT THAT HONDA GIVES A 2 YEAR FREE OIL CHANGE WITH A PURCHASE OD A NEW VEHICLE AND AS WAS NEVER TOLD-INFORMED ABOUT IT AND YOU FINANCE DEPT SOLD ME A 7 YEAR OIL CHANGE PLAN NOT EXPLAINING ME THAT THE PURCHASE OF A NEW VEHICLE COMES WITH THAT 2 YEAR COURTESY OIL CHANGE FROM HONDA

Jun 28, 2023 -

Diamond Honda responded

Hi again- YES, all 2023 models now come with Honda Service Pass. This is a new program. If you were not made aware of this, the good news is that your maintenance plan (which does extend a lot longer than 2 years and covers more than just oil changes), is refundable. You are not locked into it. Please call us and we would be glad to assist.

Jun 28, 2023 -

turbodude2012 responded

You should give a discount for those 2 yeats that Honda give as you are making money on those 2 years on the plan. If I knew I would of bought one in 2 years Its when you buy a washer they try to sell you a warranty for 2 years or more but the manufacturer gives a 1 year that we know so I don’t buy it and wait till the warranty ends and buy a warranty plan after the year

Helpful
June 10, 2023

This review really pertains to our salesperson, Kelvin, who made an impact in our decision to go with the 2023 CR-V. Kelvin was really patient, diligent and responsive in answering our questions. And any More

by Peter
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelvin Wong
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Jun 13, 2023 -

Diamond Honda responded

Thanks for the positive feedback, Peter! We're so glad Kelvin took great care of you. Enjoy your new CR-V.

Helpful
June 10, 2023

Excellent service and courteous staff. Will Recommend this delership Did not waste much time. Thanks More

by PRADIPMSHAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Ortega
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Jun 13, 2023 -

Diamond Honda responded

Thank you! We appreciate the recommendation. Let us know if there is anything else we can do.

Helpful
June 08, 2023

Excellent Good communication and friendly staff making experience short and sweet and all all issues solved More

by ERIKABRETADO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Fan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Gonzales
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Jun 21, 2023 -

Diamond Honda responded

We're glad to hear this! Thank you for visiting our store.

Helpful
June 08, 2023

Jae is the internet sales manager ant Diamond Honda and he handled my purchase of a CR-V. Jae is very professional, calm and a great communicator. It was a pleasurable and easy buying experience. Jae, you More

by BPENNA68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Diamond Honda responded

We're so glad you had a positive experience at our store. We'll pass on the compliments to Jae. Enjoy your new CR-V!

Helpful
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