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Diamond Honda

City of Industry, CA

Overview
Employees
Reviews
Vehicles
4.8
1,145 Reviews
Our friendly and knowledgeable sales staff will help you find the right vehicle at the right price. Located in City of Industry, California, we are one of the only Honda dealerships in Southern California that offers FREE Lifetime Limited Powertrain Warranty on every new car and most pre-owned. It covers you for unlimited miles, as long as you own the car. Come on in and take a test drive! We proudly serve customers seeing a Honda dealer they can trust in the Los Angeles area.
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17525 E. Gale Avenue

City of Industry, CA

91748

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Showing 1,145 reviews

February 14, 2023

Very kind , good service, easy make appointment to service center. waiting area is very clean. More

by JINLI9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming Peng
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Feb 18, 2023 -

Diamond Honda responded

Thank you for coming in!

Helpful
February 14, 2023

Quick hassle free no nonsense car buying experience. . Juan Gonzalez is highly recommended salesman. The entire dealership from start to finish was excellent including finance department and sales mana More

by TonyH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan A. Gonzalez
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Feb 18, 2023 -

Diamond Honda responded

Thanks, Tony! This is what we strive for. Glad we could help!

Helpful
February 13, 2023

Friendly and helpful staff members always making sure all your informed and updated in your vehicle progress More

by RMEYER0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
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Feb 14, 2023 -

Diamond Honda responded

Thank you! We're so glad to hear our staff took great care of you.

Helpful
February 13, 2023

No any after service, just want to earn my money. The market no mark up situation, but he still try to use mark up to earn the money. Trad in car just give really low value. More

by YUYUJAO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allen Fan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Ong
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Feb 14, 2023 -

Diamond Honda responded

We're sorry you didn't have a positive experience at our store. The car market is very tight right now, and we understand your frustration. However, we always do everything we can to get the best deals for our customers. We wish you the best.

Helpful
February 13, 2023

Everything was super easy and fast. Was pretty much in and out. I would come back again More

by ARICRAMIREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Diamond Honda responded

Thank you! We are happy to hear your experience at our store was a good one. We hope to see you back again soon.

Helpful
February 13, 2023

Communication from Service Advisor Joanne Martinez was very good. Saturday mornings are busy even with an appointment however. More

by EDCHOW05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
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Feb 14, 2023 -

Diamond Honda responded

We're glad to hear communication was good! You're right that Saturdays can get busy. Thank you for your patience with us!

Helpful
February 13, 2023

Purchased a certified used vehicle. ..remote start and battery are bad on the car. Had to return to dealership from riverside the next day and instead of the dealership owning up to this More

by STEVE ESTRADA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Ng
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Diamond Honda responded

Hi Steve, We sincerely apologize. The car passed all of our battery tests before the sale, but occasionally things like this happen that are beyond our control. When they do, we do our best to make it right. We tried to move as fast as we could to get the issue resolved once you arrived, but we understand that it was still a huge inconvenience to you. Again, we're sorry, and we wish you the best. Please reach out if you need anything else. Kind Regards, Diamond Honda

Feb 14, 2023 -

STEVE ESTRADA responded

I understand things happen. But when the sales rep leaves the car running while doing paperwork shows that Diamond Honda was aware of the situation by "charging" the battery while the car is running.

Helpful
February 13, 2023

This dealership was very friendly and extremely hospitable. I felt very comfortable doing business with them More

by TCHAO869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Wong
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Feb 14, 2023 -

Diamond Honda responded

We appreciate the compliments! Please let us know if you need anything else.

Helpful
February 12, 2023

Excellent service with professionalism. Claudia helped me twice and she solved my issue quickly and functionally. More

by COLDSTONE693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
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Feb 14, 2023 -

Diamond Honda responded

Glad to hear it! We'll pass on the compliments to Claudia. Thank you for the great review!

Helpful
February 12, 2023

Tony Lam was very helpful and courteous. He explains everything very clearly. We appreciate his help. More

by BERTCHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lam
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Feb 14, 2023 -

Diamond Honda responded

We're happy to hear that, Bert! Thank you for taking the time to leave us this review.

Helpful
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