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Diamond Honda

City of Industry, CA

4.8
1,202 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,202 Reviews of Diamond Honda

June 08, 2023

Jae is the internet sales manager ant Diamond Honda and he handled my purchase of a CR-V. Jae is very professional, calm and a great communicator. It was a pleasurable and easy buying experience. Jae, you More

by BPENNA68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yu, Jae Lee
Jun 21, 2023 -

Diamond Honda responded

We're so glad you had a positive experience at our store. We'll pass on the compliments to Jae. Enjoy your new CR-V!

June 02, 2023

The service department managed my issue quickly and professionally. Thank you, Oscar and the Diamond Honda team! More

by kmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
Jun 08, 2023 -

Diamond Honda responded

We're happy we could help!

June 01, 2023

My Sales is Richard Liu,He know what he need to help me,He is doing veray good job. More

by johnny37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
richard Liu
Jun 01, 2023 -

Diamond Honda responded

Thanks, Johnny! We're glad we could help.

June 01, 2023

Everyone at the Dealership was very courteous and caring. Very professional and honest! It was a great experience More

by D.BAUMUNK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yu
Jun 01, 2023 -

Diamond Honda responded

We're so happy to hear that. Thank you for the compliments! Please let us know if there is anything else we can do.

May 31, 2023

Treated me with professionalism and attentiveness. I would recommend this dealership to family and friends. More

by AGARNICA3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 01, 2023 -

Diamond Honda responded

Thank you! If there is anything we can do to help you have a 5-star experience next time, please let us know.

May 30, 2023

Mr. Ruben is a very patient sales agent and constantly updating me with your inventory. I appreciate his hard work and patience. More

by ROSALIELING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben and Dennis
Jun 01, 2023 -

Diamond Honda responded

We're glad to hear that Ruben took great care of you. Thanks for the positive feedback, Rosalie!

May 30, 2023

Jae Lee, Joe and the person in Finance (I don't recall his name) were all very helpful in the process. More

by RS_KLEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lee
Jun 01, 2023 -

Diamond Honda responded

We're glad they took great care of you. Thank you for choosing Diamond Honda!

May 30, 2023

I purchased a 2017 Honda Civic from Diamond Honda and 1 year later my A/c has gone completely out! Now I’m stuck with a $2200 bill for a lemon. Be in mind I purchased this car in cash and paid in full. Sal More

by rjpcheer07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar sales manager , Alan Chan, Pete Nelson, Rafael Gonzales, Joe Yu, Allen Fan, Joyce Helmer, Kenny Colwell
Jun 01, 2023 -

Diamond Honda responded

We know this situation is frustrating, and we're truly sorry! All of the preowned vehicles we sell go through a rigorous inspection process. We do everything we can to prevent things like this from happening, however we can't predict what will happen a year down the road. We can't help in these situations unless the vehicle is under warranty. Again, we apologize, and we wish you the best.

May 28, 2023

Great service. The service Representative who assisted me Jacob Fraire was very helpful and he explained to me in detail what was done to my car and what my car nee More

by SeeRV owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fraire
Jun 01, 2023 -

Diamond Honda responded

We're happy to hear that our service associates kept you informed. Thanks for trusting us with your CR-V!

May 26, 2023

Dennis & Juan were friendly, courteous and helpful as well. However, I feel the sale contract omitted some prices like sales tax, licence fees & other misc. fees not disclosed. I appreciate the service . More

by DAROD71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales
Jun 01, 2023 -

Diamond Honda responded

Thanks for the feedback! We'll bring that to the attention of our finance team so that they can make sure our customers are not surprised by tax, title and license fees. Please let us know if there is anything else we can do for you.

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