Diamond Honda

Rafael ornelas was wonderful to help me with my servicing of my vehicle and all my car needed. It was a pleasant experience. Thank you. of my vehicle and all my car needed. It was a pleasant experience. Thank you. More

Excellent No-Nonsense Service We are very pleased with our buying experience with Eduardo Ventura at Diamond Honda. From his first contact us in response to a TrueCar query, to ou We are very pleased with our buying experience with Eduardo Ventura at Diamond Honda. From his first contact us in response to a TrueCar query, to our subsequent interaction with Eduardo during the buying process, he was always very professional, responsive to our requirements and answering all our questions. He located the Odyssey we wanted, and then went and got it so we could take delivery the same evening. Also enjoyed working with Jeffrey Tomito for finalizing the paperwork. Appreciated the fact that he did not press us for getting extended warranty etc, after we told him we were not interested... also loved his high tech large screen surface computer where we did all the documentation review and signing More

Dealing with Mr. Alan Chan was a pleasure. Mr. Alan Chan always there to take care of you, I dealt with many Service Writers before I'm a long time customer since Diamond Bar Honda. I learned Mr. Alan Chan always there to take care of you, I dealt with many Service Writers before I'm a long time customer since Diamond Bar Honda. I learned to Wait for Mr. Alan and not hand the car keys to another Service Writer. IMHO the newbies and some time the experts don't have earned my trust. More

service provided Up front service by Raymond was very friendly and informative. Kristina at desk was very professsional. Another staff who was in front of Kristina was Up front service by Raymond was very friendly and informative. Kristina at desk was very professsional. Another staff who was in front of Kristina was extremely nice and helpful with questions, and regarding the ladies room.. .I'm sorry I did not get her name. Service done 10/28/19 @ 3:30 pm. I will not have my service done at the El Monte. Nick Hernandez was not professional and kind in that service and made me feel that I was bothering him. His text was very professional at the end of service but his response was you need to wait for so and so who will help you, I don't remember his name, and he walked away with no response other than that. I will continue having my service at Diamond. Thank you More

Very easy process for a “drop in” service.. Nicole was excellent in providing the cost estimates and the service timing.. she made this service a very pleasant experience!! excellent in providing the cost estimates and the service timing.. she made this service a very pleasant experience!! More

Excellent salesman, Edgar! Help us with knowledge of the differences in the CRV MODELS. Ended up leasing the CRV Touring model that met all our wants in the vehicle. So happy with this car and the help we differences in the CRV MODELS. Ended up leasing the CRV Touring model that met all our wants in the vehicle. So happy with this car and the help we received in Sales, Finance and great CUSTOMER SATISFACTION. THANKS YOU ALL!! More

Great Customer Service I am so grateful to have Cristina as my customer service advisor. She is kind and explains what needs to be done to my car in a way that I can unders I am so grateful to have Cristina as my customer service advisor. She is kind and explains what needs to be done to my car in a way that I can understand. I love the amenities at the dealership and count it a joy to sit and wait for my car to be serviced. The mechanics are always efficient so I find that they are done before I can really get comfortable (laugh). In any case, when you need to buy and car and have it serviced you must go to Diamond Monday. Thanks Cristina and everyone in the service department at Diamond Honda for your kindness, professionalism and expert knowledge. More

The service was quick and reliable. Elmo was informative about the service; answered all my questions. I really like the Lyft service that was provided; a major upgrade to the shuttle service. about the service; answered all my questions. I really like the Lyft service that was provided; a major upgrade to the shuttle service. More

Service appt The blonde girl that assisted me, I think her name was Kristina was very helpful and friendly. The Lady that made my appt was also very friendly on th The blonde girl that assisted me, I think her name was Kristina was very helpful and friendly. The Lady that made my appt was also very friendly on the phone. I love my car and am very satisfied with the dealership and the service. More

Good explanation He is very patient and explains details. Give good discount offer and price which make the deal worth. Spend your time and take your math problems! He is very patient and explains details. Give good discount offer and price which make the deal worth. Spend your time and take your math problems! More