
Diamond Honda
City of Industry, CA
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1,201 Reviews of Diamond Honda
excellent speedy service This location always provides excellent service. Elmo took great care of me and made sure I left satisfied. Will definitely be coming back! Thank yo This location always provides excellent service. Elmo took great care of me and made sure I left satisfied. Will definitely be coming back! Thank you More
Good service I came to the dealership 15 minutes before it actually opened and they already had staff there to help me out. They got me going pretty quickly. I came to the dealership 15 minutes before it actually opened and they already had staff there to help me out. They got me going pretty quickly. More
Awesome Experience! My vehicle needed oil change and with my busy work schedule, Saturday is the only day I can get this serviced. Without an appointment, I called Diamon My vehicle needed oil change and with my busy work schedule, Saturday is the only day I can get this serviced. Without an appointment, I called Diamond Honda at 7am asking if they can service my car but honestly thinking they'd turn me away. To my surprise, they didn't turn me away and got my car in for regular oil change maintenance with Honda's multi-point inspection plus tire rotation. Elmo Orellan took very good care of me and was very courteous and accommodating all through out. His customer service skill is just outstanding and I couldn't be happier. I'll definitely seek Elmo out first on my next regular maintenance service. Great job Elmo! Keep it up! More
5 stars now but 2 stars previously My last two services were much better than before. This past service with Kristina Haas and technician Armando Silva was very good. The previous servi My last two services were much better than before. This past service with Kristina Haas and technician Armando Silva was very good. The previous service with Nicole Bright was also very good. Services but that were mediocre at best. I had just about given up on Diamond Honda. In past services I felt unnecessarily pressured to agree to service that was questionable. One time my service manager had to leave so I was handed off to another. This second one disappeared. After waiting an unusually long period of time I had to try to track down this second service manager. Never could find him and had to ask another for help. My car had been sitting there ready and no one bothered to let me know. Unprofessional and inexcusable. I am hoping that after having received good service from Kristina and Nicole that I can feel assured that things have changed. More
customer service Mr Lam was great and fully explained all my options. Very helpful. This was my second time working with. I look forward to returning again. Mr Lam was great and fully explained all my options. Very helpful. This was my second time working with. I look forward to returning again. More
Look no further!!!!! Looking for a new car or used one ? Whatever it is you are looking to do whether to buy or lease this is a spot to go. Amazing customer service. The Looking for a new car or used one ? Whatever it is you are looking to do whether to buy or lease this is a spot to go. Amazing customer service. The sales department are not pushy they are very well-mannered, they take their time to answer all your questions. Hey mind even offered to buy us dinner lol The finance department and they are extremely helpful as well they will get you the car that you want and try to work those numbers. Don't believe me give them a try. Look for Edgar madrigal or for Victor Diaz those two were my helpers and they were awesome. More
Quick, courteous, efficient!!! Mr. Shu Sing Chan did a great job. Can;t say enough about his attitude. He is the perfect "Face" representing Diamond Bar Honda. Luis Gonzales was als Mr. Shu Sing Chan did a great job. Can;t say enough about his attitude. He is the perfect "Face" representing Diamond Bar Honda. Luis Gonzales was also extremely helpfuu More
Service Department Leo was extraordinary. I really appreciate his approach - warm and friendly. I definitely have a strong appreciation for his customer first approach Leo was extraordinary. I really appreciate his approach - warm and friendly. I definitely have a strong appreciation for his customer first approach and enthusiasm for his job. More
GOOD SERVICE Very nice and friendly service, provide a good and convenient pick up/ drop off service. Tech rep explained professionally to me regarding my car cond Very nice and friendly service, provide a good and convenient pick up/ drop off service. Tech rep explained professionally to me regarding my car condition. More
HONESTY Being truthful and giving honest information in a dishonest time as now is comforting. Thank you and please keep your customers first rather than prof Being truthful and giving honest information in a dishonest time as now is comforting. Thank you and please keep your customers first rather than profit. More