
Dick Hannah Chrysler
Vancouver, WA
238 Reviews of Dick Hannah Chrysler
"Very friendly staff. Explained everything neatly and..."
- ElenaVery friendly staff. Explained everything neatly and clearly. Spent plenty of their time on us answering our questions. Roxanne also speaks French so it made very easy for us with my beginner English to communicate with her.
Read More"Had the worse experience there. Had a 9 am appt. to check..."
- tochanges1Had the worse experience there. Had a 9 am appt. to check out my dodge cause I had a lifetime power trans. Warranty, it was suppossed to only take 1 1/2 hour, 4 1/2 hours later they still haven’t checked my car. What’s the use of having a appt. with them .
Read More"Went in to look for an inexpensive preowned car so I..."
- JamesWent in to look for an inexpensive preowned car so I wouldn't put miles on my lease. Worked with a tall hispanic guy (never bothered to introduce himself), who when I told him what I was looking for completely changed his attitude toward me and my wife. He brought us inside to stare at his computer screen at cars located in a different state. If I wanted to look at a computer i wouldn't be at a car lot during a pandemic. I found a car I liked well enough and he insisted I fill out paperwork before driving a vehicle. Long story short he said he'd grab keys and never came back. We walked back down to the honda store and bought the car there instead (hence 2 stars instead of 1 because the young salesman at Honda was amazing.) I've bought cars from Dick Hannah jeep before and have had great experiences. It's a shame that this left a sour taste in my mouth. Shoutout to Dodge service, you guys rock.
Read More"Mikella was great! Excellent customer service, the sales..."
- helena.dugginsMikella was great! Excellent customer service, the sales manager Chris was also fantastic! After being completely jacked around by another dealership for 8 days, they got me financed and on the road in a matter of hours. Highly recommended. I’ll only be using them going forward.
Read More"Amazing experience"
- Scotty RAwesome service! I'm loving my new power wagon and my wife also got hooked up on a new Jeep as well! These guys are incredible and I would seriously consider getting a new car here!
Read More"Not great"
- StuckinaVanKelsey did her job well. I Came to Dick Hannah because I saw on the website that first time customers get a $10 oil change since our check engine light had come on in the middle of a 2500 mile road trip I thought it was one less stop to make which was a big deal. I booked the appointment online for 8am the next morning (I did not receive a confirmation until 9:20 an hour and a half after I dropped off the car) When I got the bill it showed $95 for the oil change and when I asked I was told I hadn’t presented it at the time I dropped off the car. My fault but definitely not great service. Also when I tried to pay all of their card readers were down so Kelsey had to manually enter my card info into the computer all told it was slower and more expensive than I expected for work I could have had done in under an hour at an oil change shop. Definitely not worth it if you don’t need a major repair
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