Dick Hannah Chrysler

They were very accommodating to us. We had a really good experience. Probably one of the best car deals we have gone through. Jim was really easy to work with. We traded in two vehicles. One of which wa experience. Probably one of the best car deals we have gone through. Jim was really easy to work with. We traded in two vehicles. One of which was my mothers who had passed away in October 2010. It was very hard to let it go because it was a part of my mom. She was 72 when she purchased her very first new car. I'm glad she got to experience it but sad that she didn't get to enjoy it for very long because she died shortly after. Jim, our salesman was very sympathetic to the situation and I appreciated it as was all of the people there who helped us that day. On another note...my mother also owned a 1988 Honda Accord since it was practically brand new. She had been taking it to Hannah Motors since it was located in downtown Vancouver. In July 1990 I happened to get in a big fender bender. My Mom took it to Hannah after the accident and had the rear quarter panel fixed. Over the years, the paint started to chip on it and in only that particular place. The rest of the car was fine with no chips. Before my Mom died, she gathered the paperwork together because she was going to take it in and show it to the collision center to see if they could fix the paint that was chipping off. Sadly, she died before she could do that. I was aware of this situation so they put me in touch with Rick who is the collision center manager and gathered all the paperwork I had and took that and the car in to show him. They looked at it and confirmed everything and I am happy to say that they did a beautiful job with matching and fixing the paint. I also want to note that when I picked it up last weekend, they told me I broke a dealership record for the longest duration for repair warranty work (21 years). It is wonderful that this dealership stands behind their work no matter how long the duration. Thank you so much! My Mom would be proud. So I am giving kudos to both the sales and collision center for two separate situations for a job well done. More