Dick Hannah Dodge
Vancouver, WA
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381 Reviews of Dick Hannah Dodge
Dick Hannah service dept. did an excellent job of servicing my dealership! Special thanks to Carl Munsey who did the work on my car! My car showed I was actually getting better gas mileage after he servicing my dealership! Special thanks to Carl Munsey who did the work on my car! My car showed I was actually getting better gas mileage after he worked on my car than before I drove it in. I will recommend Carl and the Dick Hannah service dept. to all my friends and family! More
I have owned my Jeep Wrangler for over 10 years and have had service work done at 2 other dealerships. I also owned a Jeep Wrangler before this one and had service work done at 4 other dealerships on that had service work done at 2 other dealerships. I also owned a Jeep Wrangler before this one and had service work done at 4 other dealerships on that one. Dick Hannah is by far the best of all Jeep Dealerships in the Portland Metro area! They have a very flexible appointment calendar. They complete the work when promised. They keep excellent records of all my service needs and only reccommend the neccessary work that needs to be completed(unlike some dealers). They back their work 100% and I have never had an issue with any service that they have performed. Their rewards program has saved me many dollars on my maintainence work. I have never encountered a problem with the service at Dick Hannah, unlike the other dealerships where I have gone. The one in Beaverton even refused to pay for my rental car when their repair work took longer than they expected. Dick Hannah's motto is "customer for Life", and they do everything in their power to fulfill this. If you want hassle free service done on your vehicle in a professional manner, take it to Dick Hannah. Thank you Carl More
It was time for the 75,000 mile service. After all areas of service were checked out and the oil and filter were changed, I got a full report from my service advisor, Jayme Mercer. I really liked his hones of service were checked out and the oil and filter were changed, I got a full report from my service advisor, Jayme Mercer. I really liked his honest report on the status of my Jeep. I also like the new check out procedure where you can pay and pick-up the vehicle straight from the service advisor. It saved lots of time for me. More
Found the experience of looking and buying a new car to be stress free. Bill was never pushy, but always helpful. He was very informative about the different vehicles and we ended up with the one that wa be stress free. Bill was never pushy, but always helpful. He was very informative about the different vehicles and we ended up with the one that was right for us. We love the car and all of the features it has. We also got it at a great price :). This is the fourth vehicle we have purchased from Dick Hannah. Thanks again for A Super car buying experience Kent & Vicky Doll More
Everytime I go to Dick Hannah for vehicle service I'm always treated with the utmost respect, I'll continue to use this dealership for all my service needs! Word of mouth spreads quickly, I'd recommend always treated with the utmost respect, I'll continue to use this dealership for all my service needs! Word of mouth spreads quickly, I'd recommend Dick Hannah to others! They are flexible and offer differnt soultions for problems that arise. Thanks for everything! More
They reminded me of the appointment in email, were ready for my car when I arrived. Called for authorization for additional repair and called me to let me know when the car was completed, before the 4:00 p for my car when I arrived. Called for authorization for additional repair and called me to let me know when the car was completed, before the 4:00 promised. I was able to check out in the service bay which made it handy. More
This is probably the best Dealer I have EVER worked with! I have been around a long time and I have never been treated so well before. I will go there again and buy from them again! Completed when promised a I have been around a long time and I have never been treated so well before. I will go there again and buy from them again! Completed when promised and they ever washed before I got it back!...nice job people....see ya soon! More
I get my oil/filter changed here regularly. They do a good job and are always willing to discuss the service and make suggestions of other services the vehicle may need. Although they make these suggesti good job and are always willing to discuss the service and make suggestions of other services the vehicle may need. Although they make these suggestions, they never pressure you into spending more if you are not interested. : ) More
Awesome custpmer service. I worked with Mark and his team and from start to finish this team was in it to service my needs and make sure I was a satified customer!! They were able to fix the problem with my and from start to finish this team was in it to service my needs and make sure I was a satified customer!! They were able to fix the problem with my car and have the work complete before the promise time!! I'm very happy with my service. More
I went in to have the tread wear measured. Th efront tires Were getting close to needing replacement. They were checked and there was still some wear left. Since it was close to the 3000 mile oil change tires Were getting close to needing replacement. They were checked and there was still some wear left. Since it was close to the 3000 mile oil change they set me up with an appointment the next day. They also rotated the tired to put the best tread on the front. All was handled promptly. Miles till next service was updated which is the first time that has happened for quite some time. Jim Oviatt More