Dick Hannah Kia
Vancouver, WA
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When I made the appointment for service, I was told it would be about 2 1/2 hours to complete all that needed to be done. Not only was Devin right there to get the process started, but he made sure that would be about 2 1/2 hours to complete all that needed to be done. Not only was Devin right there to get the process started, but he made sure that all my questions were answered. After 1 1/2 hours, he came to tell me that my car was done. Again he asked if I had any questions and I was on my way. It was a very pleasant experience. Thank you. Susan Harding More
This was the quickest experience I've ever had at a dealership. The salesman was knowledgeable, helpful, and didn't waste my time with typical negotation tactics. I was braced for several rounds of b dealership. The salesman was knowledgeable, helpful, and didn't waste my time with typical negotation tactics. I was braced for several rounds of back and forth dealing over the price. I was very pleasantly surprised when I got the price I wanted without hassle. More
Did an excellent job on the service of my K.I.A.. My car was vacummed out and clean.I would take my car back there for my next service.I travel down to California every 6 months to visit with my kids and I was vacummed out and clean.I would take my car back there for my next service.I travel down to California every 6 months to visit with my kids and I need a reliable car to get me there.Had 2 G.M. cars and both of them failed me.So from now on I'll stick with a K.I.A. product. More
It was amazing! Normally I would assume that a dealership would be more expensive and high pressure - they quoted me lower (by several hundred dollars) than my normal mechanic, no pressure tactics dealership would be more expensive and high pressure - they quoted me lower (by several hundred dollars) than my normal mechanic, no pressure tactics to do other services! I LOVED IT! I know where I am going when it comes time to buy my next car! More
Kia Service department has never let us down. We can call and NOW we can go ON-LINE for an appointment for service. (and usually within our schedule) Jessica and Devin, whom I worked with in the past coup and NOW we can go ON-LINE for an appointment for service. (and usually within our schedule) Jessica and Devin, whom I worked with in the past couple of years have been very helpful. The Service Department lets me know ahead of time the time and cost of having them service our car. This is helpful when we are all trying to survive this economy. and please note that the Shuttle Driver Janet is doing a super job. More
This dealership offered by far the best customer service and knowledge about the cars. Luis Serrano really knows his business; he is extremely knowledgable and friendly yet not pushy or aggressive. We wer and knowledge about the cars. Luis Serrano really knows his business; he is extremely knowledgable and friendly yet not pushy or aggressive. We were able to negotiate an excellent price for our Sorento, and we believe that this was the best and easiest car-buying experience we've ever had. More
dick hannah charges at least double what other Kia dealers charge for the maintenance.That is why I drive 14 miles one way to have my Kia Rio 5 serviced at the gresham oregon dealer Weston Kia.My firs dealers charge for the maintenance.That is why I drive 14 miles one way to have my Kia Rio 5 serviced at the gresham oregon dealer Weston Kia.My first oil change/tire rotation at Dick Hannah cost over $163.00. They charge you for opening the hood!! More
Even with extensive remodel Dick Hannah Kia is in the middle of I was very happy with my service experience. All the work was completed promptly and with little inconvience.Everyone was very friendly and middle of I was very happy with my service experience. All the work was completed promptly and with little inconvience.Everyone was very friendly and knowledgeable.I did have to wait a little longer than normal do to the remodel but that was understandable. I would recomend this daelership to all Kia owners. More
In for 45K service. Everything done as agreed and then some. Always foing the extra mile to help. Vehicle done on time every time. First dealership I have had positive results from. I would and have r some. Always foing the extra mile to help. Vehicle done on time every time. First dealership I have had positive results from. I would and have recommend this dealership to everyone I know. Thanks again More
Everyone was super kind and made sure that we were taken care of the whole time we were there. They took us by shuttle to the mall so that we didn't have to sit and wait and then called us and picked us up care of the whole time we were there. They took us by shuttle to the mall so that we didn't have to sit and wait and then called us and picked us up for the return to the dealer. Our car was ready to go and off we went. More