Dick Hannah Kia
Vancouver, WA
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They are fantastic and so easy to work with! I loved that I was able to set up my appointment quickly and easily. They called back to add a "recall" to my appointment and were very proactive about not wasti I was able to set up my appointment quickly and easily. They called back to add a "recall" to my appointment and were very proactive about not wasting my time. It was so refreshing to work with each and every one of them! More
The staff is very helpful and knowledgeable. They always try and make me comfortable. The only thing is, it will be nice when the remodeling is done, for the customer and I'm sure for the employees at the K try and make me comfortable. The only thing is, it will be nice when the remodeling is done, for the customer and I'm sure for the employees at the Kia dealership. Overall I'm satisfied and the "Customer for life" Program is a great idea. It would be nice if the scheduled service prices weren't so high. The staff will work with you, if it's hard for you to pay for a full service. I have recommended a couple of friends to go to this dealership. I'm not a person who does that easily. Nice team,great service. More
We have dealt with many dealers thru the years, and I can say without reservation, Dick Hannah Kia is the best! They are friendly, helpful, concerned, and you get great value for a great price! The service say without reservation, Dick Hannah Kia is the best! They are friendly, helpful, concerned, and you get great value for a great price! The service was performed in a timely manner and ready when promised. No surprises, just great service! More
I would recommend this dealer to anyone. They arranged for a rental car for me, Jessica got me in for service the very day that I called, and the car was ready on time as promised. They are going through for a rental car for me, Jessica got me in for service the very day that I called, and the car was ready on time as promised. They are going through a remodel, and currently in a trailer, but they still are very friendly and helpful. Jessica called ahead of time to let me know that my car would be ready for me. Thank you Dick Hannah Kia and the staff there that I have worked with. More
What a great experience we had when buying our 2011 Kia Sportage! Working with Daniel (Batman) was truly the best car buying experience that my husband and I have ever had. "Batman" was not only friendly a Sportage! Working with Daniel (Batman) was truly the best car buying experience that my husband and I have ever had. "Batman" was not only friendly and easy to work with but also very knowledgable on the car we purchased. Even after our purchase was complete, "Batman" has continued to provide great customer service making sure we are 100% satisfied. We highly recommend working with Dick Hannah Kia and "Batman"! More
I am always very impressed by the swiftness of service when having my Optima worked on. I feel that so far the pricing has been fair enough. I have never encountered an unsmiling face from any of the serv when having my Optima worked on. I feel that so far the pricing has been fair enough. I have never encountered an unsmiling face from any of the service people that I have come in contact with. It is really appreciated. More
My visit to the dealership was for my first service. I had one concern over and above the normal and was dealt with very nicely. Jessica even sent a email to remind me of the appointment so I could do no had one concern over and above the normal and was dealt with very nicely. Jessica even sent a email to remind me of the appointment so I could do no less then show-up on time, ready to leave my auto for service. The ratings I have given are well deserved for Jessica and the maintence personnel. I feel as though I was treated as a valued customer. Thank you Thomas K. Chapman More
My experience with the great employess in the service department has always been enjoyable. Kinh and Jessica and Stacey when she was there have always treated me kindly and have shown a genuine interest department has always been enjoyable. Kinh and Jessica and Stacey when she was there have always treated me kindly and have shown a genuine interest with my concerns. Infact they even know me by name upon my arrival and always greet me with a kind, "Hello Wes. How have you been? How's life up at the casino." I wouldn't recommend anywhere else to go, other than Dick Hannah Kia Service. More
The service I received was fantastic. I was greeted in a very friendly manner when I called to make the service appointment and just as friendly when I arrived. I received a call about the tread left on my very friendly manner when I called to make the service appointment and just as friendly when I arrived. I received a call about the tread left on my tires and given an estimate and time frame and price for two new tires. I declined the tires at the time and was not pressured to get them, that was very much appreciated. When I am ready for the tires I will go to my KIA service department for sure. I appreciate being treated like a person. More
My wife and I stopped by late on a Friday night and wanted to see if they had any 2011 Kia Souls in yet. After talking to Jose, we explained that we had been looking at the Souls for a long time and we wanted to see if they had any 2011 Kia Souls in yet. After talking to Jose, we explained that we had been looking at the Souls for a long time and were very interested in them. We also explained that we has almost bought one of the special editions (Shadow Dragon)a while back, but the timing had not been right. He said he would see if they could find a Shadow Dragon Soul for us. He said that he had found a couple of these cars and would we be interested in one of them. Well it turned out the one that we ended up getting was from a dealer in California and would have to be shipped up here. Everyone at the dealership was terrific and really went the extra mile to get us our very special vehicle and treated us great! They even loaned us a Soul to drive while we waited for the vehicle to arrive. Kudos to everyone at the Kia store! More