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Dick Hannah Kia

Vancouver, WA

4.8
1,281 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,281 reviews

October 12, 2010

This dealership offered by far the best customer service and knowledge about the cars. Luis Serrano really knows his business; he is extremely knowledgable and friendly yet not pushy or aggressive. We wer More

by cn040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Serrano
October 11, 2010

dick hannah charges at least double what other Kia dealers charge for the maintenance.That is why I drive 14 miles one way to have my Kia Rio 5 serviced at the gresham oregon dealer Weston Kia.My firs More

by hotgranma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tech:erik
October 09, 2010

Even with extensive remodel Dick Hannah Kia is in the middle of I was very happy with my service experience. All the work was completed promptly and with little inconvience.Everyone was very friendly and More

by pamcarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
October 05, 2010

In for 45K service. Everything done as agreed and then some. Always foing the extra mile to help. Vehicle done on time every time. First dealership I have had positive results from. I would and have r More

by momsbreak9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
October 05, 2010

Everyone was super kind and made sure that we were taken care of the whole time we were there. They took us by shuttle to the mall so that we didn't have to sit and wait and then called us and picked us up More

by beachbum0003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talked to at least 6 employees
October 04, 2010

They are fantastic and so easy to work with! I loved that I was able to set up my appointment quickly and easily. They called back to add a "recall" to my appointment and were very proactive about not wasti More

by sonyadances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby and Service Department
September 29, 2010

The staff is very helpful and knowledgeable. They always try and make me comfortable. The only thing is, it will be nice when the remodeling is done, for the customer and I'm sure for the employees at the K More

by buckeyes08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
September 23, 2010

We have dealt with many dealers thru the years, and I can say without reservation, Dick Hannah Kia is the best! They are friendly, helpful, concerned, and you get great value for a great price! The service More

by DianeOlsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
September 16, 2010

I would recommend this dealer to anyone. They arranged for a rental car for me, Jessica got me in for service the very day that I called, and the car was ready on time as promised. They are going through More

by Kathy Brockus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
September 14, 2010

What a great experience we had when buying our 2011 Kia Sportage! Working with Daniel (Batman) was truly the best car buying experience that my husband and I have ever had. "Batman" was not only friendly a More

by Satisfied car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel "Batman"
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