Back

Dick Hannah Kia

Vancouver, WA

4.8
1,266 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

Directions

By Type

Showing 1,266 reviews

December 30, 2023

We have been looking for a vehicle for a couple of weeks and the one we wanted was just coming off the truck. The process was so seamless a f they listened to what we wanted. More

by kmbeecher27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Evensen, Anthony Hernandez
Jan 03, 2024 -

Dick Hannah Kia responded

We are so glad to hear that we had the right vehicle arriving for you. Thank you for choosing us!

December 29, 2023

I absolutely love my new 2024 Carnival SX Prestige ! !❤️ Best car buying experience ever Knowledgeable, no pressure sales rep (Lucas Davidson) made test driving, pricing, and purchasing the vehicle I wa More

by Ok family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Davidson
Jan 03, 2024 -

Dick Hannah Kia responded

Lucas and our Kia family thank you for the kinds review and for allowing us to earn your business!

December 28, 2023

Excellent Dealership! From the moment I walked in through their doors to when they were putting the temporary tags on my truck, the process is exactly what I hoped for. More

by CharlesD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Korevaar-Dorsey, Alex Torres, Lucas Davidson, Lucas Nicacio
Jan 03, 2024 -

Dick Hannah Kia responded

Thank you for the glowing review! We love hearing that you enjoyed the way we do business.

December 27, 2023

My 2016 KIA Optima's engine blew up on the freeway. I found out it had a recall from KIA and was under warranty. Dick Hannah Kia has had my car since 8/14/2023, that is over 4 months. I just got my car More

by angrachele
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Raynor
Jan 03, 2024 -

Dick Hannah Kia responded

We are very sorry to hear this. We apologize for the time it took to replace your engine, unfortunately we are at the mercy of the manufacturer. Our Service Director left you a message and attempted to call again today if you can give him a call at your convenience. We would love to rectify your vehicle. Thank you very much

December 26, 2023

The sale and finance service was great but the vehicle maintenance should have been up to date. The check engine light came on in 1 day and I spent $1500. More

by grillos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Evensen, Lucas Nicacio
Jan 03, 2024 -

Dick Hannah Kia responded

We are sorry to hear this but appreciate the review and feedback. Please do not hesitate to call our General Sales Manager directly if you still have any questions or concerns. Billy Joseph 360-944-3346

December 03, 2023

They weren't too pushy. The salesperson we worked with was very informative and patient with our very young children that were with us. Good experience I'd definitely recomm More

by Tom-Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Jan 03, 2024 -

Dick Hannah Kia responded

Thank you so much for the great review! We wish you many happy miles of smiles!

December 02, 2023

Nice experience, our salesman Anthony was fantastic. He worked with us to get the price and monthly payment where we needed and sent us driving home in a beautiful new Kia. Would recommend anyone come h More

by BigUdon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Jan 03, 2024 -

Dick Hannah Kia responded

We appreciate your review! We hope you love your new Kia for many years to come.

December 01, 2023

Just received a phone call from Alex Bassett the service dept director at Dick Hannah Kia. I had called earlier expressing a concern about service being done on my Kia Forte. He spend the time explaining wh More

by JFC
Recommend Dealer
Yes
Employees Worked With
Alex Bassett
Jan 03, 2024 -

Dick Hannah Kia responded

Thank you very much for your review and for sharing your experience. Alex and our team appreciate you choosing us!

December 01, 2023

Anthony did a great job. I was looking for a specific vehicle that had not yet arrived, and he did a great job helping me reserve it, then buy it when it came in. He was pers More

by CC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wakeman, Anthony Hernandez
Jan 03, 2024 -

Dick Hannah Kia responded

Anthony and our Kia team appreciate you allowing us to earn your business and reserve your new Kia for you! Thank you!

November 23, 2023

Anthony really went above and beyond to help my husband and I find just the right vehicle for our needs and circumstances. We are incredibly grateful to both he and Bryan for their assistance and Thanksgiv More

by aurora.k.star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Jan 03, 2024 -

Dick Hannah Kia responded

We are so glad we could help you find your vehicle! We are all wishing you many miles of smiles!