Dick Hannah Kia
Vancouver, WA
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Good experience I bought a used Nissan Versa here after test driving six different cars over two days. AJ was very helpful in finding the car I wanted, without trying I bought a used Nissan Versa here after test driving six different cars over two days. AJ was very helpful in finding the car I wanted, without trying to get me to spend too much money or being pushy. He was the first person on the lot to greet us and made a very good first impression. Thanks to him I really got a good deal on an almost new car, and was able to get the monthly payment at exactly where I wanted it to be. I would definitely recommend this dealership to others, and suggest they request AJ to help them out. More
Purchasing My new Soul This was my second time buying at this shop and again I was pleased. AJ was great. He was new to this shop but any question he didn't have the answer This was my second time buying at this shop and again I was pleased. AJ was great. He was new to this shop but any question he didn't have the answer for he was quick to to find it. He was helpful and extremely friendly and professional. One thing very important to me is this was a quick process. One thing that I don't like in most dealerships is they drag things along. They were quick to get the numbers and make a deal. I was very happy that it didn't take all day. More
Great Experience from start to finish I was in need of a new car and I'm not very knowledgable so it was a very stressful situation. I got to work with Dave Wakeman and he was so helpful, I was in need of a new car and I'm not very knowledgable so it was a very stressful situation. I got to work with Dave Wakeman and he was so helpful, friendly and he really wanted me to be happy with my decision. I didn't feel pressured and he was able to answer all of my questions. He listened to what I was looking for and didn't try to up sell me on anything and I left there with the perfect car for me. The next day I went to go to the store and my car had a flat tire, Dave even took the time on his day off to help me get I'm touch with the roadside assistance and the service center so I was able to get it repaired quickly. A huge thanks to you Dave!! More
buying a used car i had a great experience buying my car. Bob Snyder was great. He was very helpful and not pushy like a lot of sales men are. He even came in on his i had a great experience buying my car. Bob Snyder was great. He was very helpful and not pushy like a lot of sales men are. He even came in on his day off to help me! Matt Jacobson in finance has great customer service skills. He was great to work with and funny! I will be back if and when I buy another car. More
Sales person very Professional I have to say I was very nervous about trading up to a new car but Chucky Khunsri was so knowledgeable and helpful that I am very glad I came back to I have to say I was very nervous about trading up to a new car but Chucky Khunsri was so knowledgeable and helpful that I am very glad I came back to Dick Hannah KIA Chucky has made me feel very secure that if I have any problems with my new Kia Optima that I can stop by any time and talk to him and he will help me with what I need to do. More
Wonderful, No Pressure Experience! My overall experience was excellent walked in the door with a few stock numbers after doing research and walked out the door in a few hours very happ My overall experience was excellent walked in the door with a few stock numbers after doing research and walked out the door in a few hours very happy with the new car. Scott Story was quick and to the point, very helpful and manged not to confuse me during the paperwork and helped me picked out a car that i was going to be happy with. More
My dream car! Bob Synder helped my dream become a reality. He was very polite and worked very hard to get me exactly what I wanted. I got the most perfect kia soul Bob Synder helped my dream become a reality. He was very polite and worked very hard to get me exactly what I wanted. I got the most perfect kia soul that I fall more in love with every day. Everyone at this dealership was nice and helpful. More
Love this place!! This place is great!! The people are so friendly! They really care about your needs and try to fit around that then just trying to sell the best car o This place is great!! The people are so friendly! They really care about your needs and try to fit around that then just trying to sell the best car or make more sales. Great place! My whole family has gotten cars from this place. Love them and I will keep going back! More
Wonderful, No Pressure Experience! We were expecting the usual "Bum Rush" of salesmen but were pleasantly surprised. When we said we were just looking, they left us to browse. When we w We were expecting the usual "Bum Rush" of salesmen but were pleasantly surprised. When we said we were just looking, they left us to browse. When we were ready to ask questions Curt Torson was very helpful and let us ask questions and form our own opinions without trying to sell us the "Deal of the Day" like some other dealerships. When we said we wanted to think about it he was very courteous and also said that he could help us with any car on any of the DH lots if we wanted to look at anything else. By the next day we decided on what we wanted, it was a very comfortable experience to get the vehicle we loved. There were some things the vehicle needed so we couldn't drive it off the lot that day but we were updated every day by either Curt himself or someone from the dealership on progress. It was a very good experience from start to finish. I would definitely recommend this place to anyone looking to buy a new (or just new to them) vehicle. More
Oil change service experience. Set up an appointment July 4th weekend (Saturday night) on the internet for Monday July 7th for 10.00a.m.. I instantly got a phone call from a gentlem Set up an appointment July 4th weekend (Saturday night) on the internet for Monday July 7th for 10.00a.m.. I instantly got a phone call from a gentleman who said he would put my request in first thing Monday morning and someone would call to confirm. Well at a little after 8:00 a.m. Monday morning a employee called and got me in for 10:15 am. When I pulled in a service writer Cody greeted me got all my details then less than an hour they had me out the door along with a free car wash. The waiting room and restrooms were excellent with coffee and cookies, magazines, etc. One of the best experiences I have had with a routine oil change. Great service along with a reasonable price. I would highly recommend Dick Hannah's Kia service department. More