Dick Hannah Kia

I wont ever return. Went into this dealer already approved through capital one. I originally spoke with Lucas who told me to bring in my pay check stubs, a bill for proof Went into this dealer already approved through capital one. I originally spoke with Lucas who told me to bring in my pay check stubs, a bill for proof of where I live, and the capital one paperwork. I called capital one and asked about this and they told me not to give the dealer any of that information, I was already approved by capital one and they do not need my information except drivers license of course. Upon arriving Lucas told me he had been moved to the internet sales department and Steve would help me. Steve was very friendly at first and when I found a vehicle I wanted, we went inside to do the paperwork. He asked for my credit information, and I told him I already found a lender and he did not need that information. He kept on going on how he can find me a better interest rate, I declined. He became not so friendly and said he needed my social to make sure I was a terrorist. First it was to find me a better rate now its to make sure I'm not a terrorist? I should of walked away at that point. His manager Dave Cady came over. Told me that capital one checks bounce and they need to do a back up contract because (In his words) "When the checks bounce we have to track down the seller to get payment". He pretty much made capital one auto loans seem to be a scam. If a companies checks bounce why would you even be on their preferred dealers list? I'm sorry but if I was a company and another companies check bounce so much I need backup contracts, I would simply be asked to be removed from their dealer list....I left and went to a different kia dealer (Broadway Kia in Portland) & had a much better experience. Walked away with the car I wanted with less miles actually. I don't recommend Dick Hannah Kia to anyone and I will never return. More

Great Experience, Great Soul! I was hesitant about trading in the Soul that I loved, But Steve showed me all of the new upgrades the 2014 model has. I went for it, and had both a g I was hesitant about trading in the Soul that I loved, But Steve showed me all of the new upgrades the 2014 model has. I went for it, and had both a great experience and a great new car! Thanks! More

Quick and easy I took my truck in for a service and they were quick and convenient. They even washed my truck afterwards and I swear I think they vacuumed the interi I took my truck in for a service and they were quick and convenient. They even washed my truck afterwards and I swear I think they vacuumed the interior. I would definitely take your vehicle for any type of service including oil changes. More

GREAT!!!!! We were not even going to get down from the truck we were just going to drive through.and look at the cars when we seen Bob and decided to talk to him We were not even going to get down from the truck we were just going to drive through.and look at the cars when we seen Bob and decided to talk to him. He was truly the selling point on this car. He stayed with us through the whole process. Didn't leave our side once and that made such a huge difference! We had been looking at cars all day and every dealership we dealt with they kept switching people on us, for example, one guy would show us the car, then one would test drive with us, then 2-3 more would try and deal with us in the office. It was a nightmare. Bob and Berry were great! No bs, no surprises, truly up front and honest men. They even stayed open late to close the deal so we could drive the car home that night and Bob stayed even later to go over the important features for the car. They really went above and beyond what we expected. Then the next day was Sunday, fathers day, and Bob took the time out of his Sunday, and a holiday to boot to call us and make sure we were doing ok with the car and if we had any questions. What car sales men does that? We have never experienced such a great experience buying a vehicle. They work for the customer and the awards they get shows that. Any one looking for a great car at a great price with great people to buy from, look no more, this is the place. P.S. Never dreamed of buying a Kia but I love this car! More

Wonderful Experience! Everyone who worked with me was very friendly and helpful and made sure to work with me to find the specific vehicle that I wanted. I was very satisfi Everyone who worked with me was very friendly and helpful and made sure to work with me to find the specific vehicle that I wanted. I was very satisfied with my experience here and would recommend this dealership to everyone. More

KIA Soul Plus Curt Torson makes buying a car super easy, no hassle, no pressure. Curt is honest and does what he says he will do. I recommend Dick Hannah KIA and Curt Torson makes buying a car super easy, no hassle, no pressure. Curt is honest and does what he says he will do. I recommend Dick Hannah KIA and Curt Torson for a great buying experience. More

Chucky is the best!! This is my 2nd car with this dealership! I went in for a service visit and got a new car! I was treated very well! The salespeople were very kind, hel This is my 2nd car with this dealership! I went in for a service visit and got a new car! I was treated very well! The salespeople were very kind, helpful, and knowledgeable!! I appreciated all the time and effort my salesman put on and all of his help!! He went above his duties to make sure all went the best fore!! More

30k KIA Service with a smile 30k Service for 2012 KIA, Kim Savage is my representative...she always has a smile, she is prompt and professional. Along with her relational skills s 30k Service for 2012 KIA, Kim Savage is my representative...she always has a smile, she is prompt and professional. Along with her relational skills she exhibits an extensive knowledge of vehicles and provides answers to questions in a timely manner. Thank you, Brian More

Bob was great!!! I love my new Kia Optima! I am so glad that I bought from Dick Hannah! Bob was the best, a really nice man who listened to my needs and wants then g I love my new Kia Optima! I am so glad that I bought from Dick Hannah! Bob was the best, a really nice man who listened to my needs and wants then got me the perfect car!!! More

Excellent dealership The customer service was great, they helped my get exactly what I wanted. The quality of work was great, they were very efficient and got me the best The customer service was great, they helped my get exactly what I wanted. The quality of work was great, they were very efficient and got me the best rate. Everyone that I worked with was very friendly to me and my family. My overall experience was great, I would definitely recommend this dealership to friends and family. The pricing was great better than most dealerships around. More