Dick Hannah Ram Truck Center

They were fantastic! I loved the customer service and they have good looking vehicles. They took care of everything and helped me out so much. they have good looking vehicles. They took care of everything and helped me out so much. More

Heather james is an awesome sales woman. She did everything she needed for me to get my wheels, I wont go anywhere else ever to get a vehicle besides dick hannah because of heather. And of course th everything she needed for me to get my wheels, I wont go anywhere else ever to get a vehicle besides dick hannah because of heather. And of course the whole dick hannah family. So thank u guys so very much to get me going. Have a wonderful day. More

Everyone was very professional and made sure we were taken care of. When there was an issue made with the paperwork and they needed new signatures, they went out of there way to be as accommodating as taken care of. When there was an issue made with the paperwork and they needed new signatures, they went out of there way to be as accommodating as possible by having someone drive out to two separate locations for signatures. More

Very friendly took what I said and found me the right car. Was very fast cause we were on a time crunch and she made it work. You always hear bad stories about car sales people she has totally turned th car. Was very fast cause we were on a time crunch and she made it work. You always hear bad stories about car sales people she has totally turned that view around. Can't wait to send people her way! More

My overall expierence was great. Heather James was super friendly and did everything in her power to get my husband and I both into new vehicles for a price we could all agree on. My only hiccup was that at friendly and did everything in her power to get my husband and I both into new vehicles for a price we could all agree on. My only hiccup was that at the dealership we bought a 2008 Dodge Nitro for my husband and a 2014 Jeep Patriot for myself. We were informed that night that we had been approved for one interest rate and payment by the bank on the Patriot that we agreed to and then the next day I got a call from Heather stating something had changed, when I called her back she informed me that we did indeed get approved but for a higher interest rate then what we agreed on so my payments were going to by higher. Heather was great in explaining what happened and brainstorming ideas to remedy the situation so I could keep the Patriot. My dad decided to co-sign and came in to fill out the paper work which got a lower interest rate and payment, that I am very happy with. It was just a pain to have to sit for 6 hours going through the financial process only to have to come back in 2 days later and do it all over again. Other than that Heather was super friendly and accomadating through the whole process and I have already recommended 2 people to her. She got me out of a car I hated into a car I have wanted for a long time and love. It was great finding I could have my dream car for a reasonable price. More

Heather knew I didn't have time to come in I texted her what I wanted and she delivered with found exactly what I wanted at the payment I wanted!! She didn't try to sell me a car I didn't want!! I told her what I wanted and she delivered with found exactly what I wanted at the payment I wanted!! She didn't try to sell me a car I didn't want!! I told her model make and color of exterior and interior!! Completely delivered and had loan and car ready!! Never had such a smooth car buying purchase in my life!!! Thanks Heather your awesome!!!! More

I was happy with the experience. this was the second car bought in the last twelve months and would return in the future when time to buy again bought in the last twelve months and would return in the future when time to buy again More

With our busy schedule with my wife and four kids, the dealership was great with following up with us. They were very courteous and friendly and answered all of our questions for us. Overall, we were in a dealership was great with following up with us. They were very courteous and friendly and answered all of our questions for us. Overall, we were in and out very quickly and found a very nice van for our family. The van fits our family perfectly and we love it!! In the sales process we were given the vehicle at a lower price then we expected and this was a very pleasant surprise. I would recommend any of my family or friends to go here. More

It was delight working with Graham and Sam. I bought my trade in about 2 years ago and Sam was such a great guy to work with then as well. Both gentleman have a very inviting and comfortable personality wh trade in about 2 years ago and Sam was such a great guy to work with then as well. Both gentleman have a very inviting and comfortable personality which it makes it easier to work with. I will be back in 13 months. Thanks More

Criminals. There needs to be a minus stars rating Dick Criminals. There needs to be a minus stars rating Dick Hannah used many illegal practices to attempt to get over $3,000 above our agreed sale price. Criminals. There needs to be a minus stars rating Dick Hannah used many illegal practices to attempt to get over $3,000 above our agreed sale price. They tried to PACK the financing agreement with unnamed fees, which became repetitive unnecessary warranties and insurance policies after I refused to pay the fees. Sale person lied about purposes of documents she wanted me to sign. Sales person lied about Washington and Oregon state laws to get me to pay for additional fees. Sales people lied about the company taking care of the DEQ and registration. Stay in Oregon to buy a car and know the laws in your own state. Never say ok to a car dealership without verifying every statement they make. Bring your smartphone and question everything More