Dick Hannah Subaru
Vancouver, WA
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This was my first time buying a new car. I had never shopped for a new car at a dealership before. I had heard bad experiences from everyone about watching out for those dealers that are trying to con y shopped for a new car at a dealership before. I had heard bad experiences from everyone about watching out for those dealers that are trying to con you. When i first came to Dick Hannah Subaru in Vancouver WA my original plan was to just look around and find a car i liked. Not to buy. Although I needed a car and was without one because my previous car had decided to quit on me, i wanted to just look and buy one later. I never thought i could get a car that would fit my budget at that time. So i met my first car sales man. Scotty was very easy going and gave me a tour of the lot. I told him what i wanted and he opened up different cars for me and let me test drive a car i really liked. I told him i never bought a new car before and i'd like to go through the buying process and just see how it worked. Scotty help me understand how it worked. During the buying process i never felt rushed or nervous. Scotty even told me if i was unsure to go home and think more about it and come back later. When i came back, he helped me get the car i wanted at a really good price. I love the car and think that it was well worth the money. My advice is to pick the car you want, do research, and figure out what its worth to you. At that time, i wasn't in a position to pay as much as the car was worth, but because of the right circumstances Scotty was able to get me the car for an amount i could afford at an unbelievable price. I would recommend anyone to go and talk to Scotty if you want a subaru. He not only helped me find the car i liked, but helped me get it as well. More
This was the easiest car buying experience I've ever had, I'm 62, so I remember the "good ol' days" of auto sales... Our salesman Richard had the car we wanted to see waiting for us... looked at one other, d I'm 62, so I remember the "good ol' days" of auto sales... Our salesman Richard had the car we wanted to see waiting for us... looked at one other, drove one... opted for the car we saw on line. But, the best part is that we didn't have to haggle, no kidding! we were immediately quoted a great price.... Dick Hannah beat all other quotes, hands down. We signed papers, Tonya did a great job of getting us through the financials... I highly recommend these guys. If your looking for a Subaru, you'd do well to give Richard a call. More
We purchased a brand new Subaru Forester from Dick Hannah in Vancouver, WA. The entire process was a great experience. Our sales rep, Scott Eastam, was knowledgeable, polite and a pleasure to work with, and in Vancouver, WA. The entire process was a great experience. Our sales rep, Scott Eastam, was knowledgeable, polite and a pleasure to work with, and best of all, we got a GREAT deal! Thanks!!! More
We took our subaru in for recall work for our fairly new vehicle. The service department got my husband in on the day and time he needed an appointment. They were very courteous and friendly. They fixed vehicle. The service department got my husband in on the day and time he needed an appointment. They were very courteous and friendly. They fixed the recall problem and also told my husband of another recall problem and fixed it too. It was overall a very good experience. More
It was very easy to call Hannah Subaru and make an appointment for the next day. Arrived at dealership 15 minutes early and did not have to wait to get car serviced. There was a comfortable waiting appointment for the next day. Arrived at dealership 15 minutes early and did not have to wait to get car serviced. There was a comfortable waiting room and I knit for less than an hour and they said my car was ready. Quick, easy and friendly service. More
I needed to get regular maintenance on my car before we left for the Memorial Day holiday. I called and was able to get in the same day. When I arrived, Ken was very helpful and was quick about getting the left for the Memorial Day holiday. I called and was able to get in the same day. When I arrived, Ken was very helpful and was quick about getting the maintenance started and I was out within half an hour. It was great because I had a 3 month old that didn't want to sit around. More
I called last minute to request an appointment for my scheduled maintenance on my Subaru Outback....they happily got me in the same afternoon! They were very courteous from the moment the bay door opene scheduled maintenance on my Subaru Outback....they happily got me in the same afternoon! They were very courteous from the moment the bay door opened for me! The weather became rather nasty, and we were able to enjoy a tasty lunch at their deli on site, rather than walk in the rain or take a shuttle. The service was done in 1/2 hr LESS time than they said it would be and I was ready to roll! Very pleased with their customer service. More
Scotty went above and beyond to get us in the car we wanted. He was personable, very professional, and knowledgeable about the product. This was our second forester we have bought from Dick Hannah, and wanted. He was personable, very professional, and knowledgeable about the product. This was our second forester we have bought from Dick Hannah, and we would go back again- great price and fantastic, friendly service. More
I knew the car I wanted to see due to finding it on www.everycarlisted.com the initial inspections and test drive went well. I was surprised at the low offer for my trade-in but in the long run the p www.everycarlisted.com the initial inspections and test drive went well. I was surprised at the low offer for my trade-in but in the long run the pricing we arrived at was well within my price range. I was somewhat offput by all the financing protections and agreements I needed to agree to in order to seal the deal - even though it was a cash deal - which they knew from the beginning. It was refreshing to find the deal and sales personnel were still receptive to our tentative deal 24 hours after our first encounter. The final paperwork went much better than I anticipated and made me feel much more comfortable about going to this dealership. More
I am extremely happy with my Service from this dealer. I was going to give only a good rating for the price however being a Dick Hannah platinum Card member allows me to get points for the services there wh was going to give only a good rating for the price however being a Dick Hannah platinum Card member allows me to get points for the services there which tends to help with the pricing. Thank you for such great service. Renee More