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Dick Hannah Subaru
Vancouver, WA
1,872 Reviews
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Helpful February 11, 2024
Salesperson Rae was cheerful, informative, and patient. She made the buying experience easy. Only complaint was lack of inventory. I wanted to see a car in another color and it wasn't available. Also gave She made the buying experience easy. Only complaint was lack of inventory. I wanted to see a car in another color and it wasn't available. Also gave me a loaner car while I waited for delivery of my car which was important because my previous car had been totaled and it meant I didn't have to go through the holidays without a vehicle. There was also a slight miscommunication and to check bounced because it was deposited in error before I took delivery of my car. More
by llNc2wolfe
Employees Worked With
Rae I don't have her last name.
November 22, 2023
Consumer friendly! ! Listen, understand and no heavy hand. Employees very well trained and eager to be of help. Extremely knowledgeable. ! Listen, understand and no heavy hand. Employees very well trained and eager to be of help. Extremely knowledgeable. More
by fourevens
Employees Worked With
Chris Bauman, Antonio Pedroza
November 08, 2023
Sales person was good not great. He took me on multiple test rides with 3 different cars and was very patient. He was very knowledgeable about the car I wanted and was also very frie He took me on multiple test rides with 3 different cars and was very patient. He was very knowledgeable about the car I wanted and was also very friendly. He only did a couple "sales tricks" like stepping away to "make a call" a few times and made me waiting at the table for 15-20 minutes. Mildly annoying but not out of the norm. My biggest regret about this sale is the final price and interest rate. I negotiated a 6.99% @ 84 months. 2 weeks after the sale i see the first bank statement which was 6.74%. The dealer could have gone down another $800ish dollars on the final out the door price. Prices are insanely inflated right now. Out the door with taxes i paid $52500 for a SUBARU OUTBACK. Do not buy a car right now unless you absolutely need a car. The only reason i bought this car at this ridiculous price is because i was rear ended and my vehicle was totaled. I would probably never buy from Dick Hannah again. "nice" doesn't matter when you go behind someones back to negotiate a better rate with the lender. More
by ssatterberg
Employees Worked With
Tuan Bui, Rodney Smith
November 08, 2023
My contact is Chris. He is always helpful and answers all my questions. Even though I don't see who works on my car, it is always taken care of. I appreciate their goo He is always helpful and answers all my questions. Even though I don't see who works on my car, it is always taken care of. I appreciate their good service. More
by mm.demello
Employees Worked With
Tuan Bui, Chris Bauman
November 07, 2023
I purchased my Forester a few years ago. Always take it into the dealership for oil changes and other routine maintenance. They are always courteous and keep me apprised on when my car wil Always take it into the dealership for oil changes and other routine maintenance. They are always courteous and keep me apprised on when my car will be ready and if they have noticed any other work needed. Still runs like new. More
by capricorn2015
Employees Worked With
Erin Greer
October 19, 2023
Bait and switch car sales. They advertise a lease for the Subaru Solterra for $229 a month with $3850 down. So after confirming they have a car that works for this lease deal a They advertise a lease for the Subaru Solterra for $229 a month with $3850 down. So after confirming they have a car that works for this lease deal and 90 minutes later the quote me a lease for $399 a month and $3850 down. Thanks for completely wasting my time. Will never purchase a car from “Dick” Hannah. More
by ekirsher
Employees Worked With
Tuan Bui
October 03, 2023
recently had the CVT fluid changed but upon arrival was notified they were also going to do scheduled service, which I did not request and had to put a stop to that service. also the service rep informed notified they were also going to do scheduled service, which I did not request and had to put a stop to that service. also the service rep informed me rear brake pads were at 3:30 seconds and should be serviced soon. I checked the pads after I got home, removed wheels and measured with calipers to be 6/32 at the thinnest point with many miles service still remaining. I was not happy about that faulty information. More
by Phils OB
Employees Worked With
don't know
September 17, 2023
I came in after having a not so great experience at another local dealership and was so happy to fine the exact car I wanted! Ather Munson was so helpful and friendly. It was definitely the most easy a another local dealership and was so happy to fine the exact car I wanted! Ather Munson was so helpful and friendly. It was definitely the most easy and pleasant car buying experience I have had. We will be back we we need another car. Highly recommend More
by sdimitt
Employees Worked With
Ather Munson, Tuan Bui
