Dick Hannah VW of Portland

Turned out well Even though I wasn't greeted or thanked by Meliane, the Internet manager I worked with. Esteban, the managers, and Ginger did a great job working Even though I wasn't greeted or thanked by Meliane, the Internet manager I worked with. Esteban, the managers, and Ginger did a great job working together to make sure I got the deal I expected. It took way too long, bet I eventually left with a new Golf R. Dealerships can be difficult sometimes. Every business has issues from time to time. Its how the issue is resolved that is important. Thanks Esteban and the rest of the Dick Hannah Team. Love my car. More

No fear for solo women I have always been told that as a woman I should never go to a mechanic or dealership alone; always bring your father, brother, boyfriends, husbands, I have always been told that as a woman I should never go to a mechanic or dealership alone; always bring your father, brother, boyfriends, husbands, ect. When I walked into Dick Hannah, Doug Clark my sales guy was the first to greet me. Keep in mind that I'm an East Coaster having spent the last 15 years in New York State. Doug was very polite and asked me what he could help me with: I thought he knew.. I was there to see about purchasing a car ( I was cranky from having spent an hour getting across town so my attitude was all East Coast - direct with "rude" attached ) I can't apologize enough for this because DOUG was absolutely AMAZING! Doug's warm and friendly demeaned was genuine and it didn't take long for me to ease back into the West Coast vibe. He treated me as individual rather than a woman walking in alone. We looked at the numbers first to see what was realistic and only showed me cars that were in my best interest. All the vehicles he was very knowledgeable with and what he didn't know, he found out for me. I ended up going with a 2016 Hyundai. Next came Chris Ward, my finance wizard. Chris was able to get me an amazing deal that fit my needs and then some! Doug and Chris didn't kill my credit with individual credit inquiries and truly were and are about doing what is best for the customer. These two guys are magic! I highly recommend this dealership to anyone and I highly recommend Doug to any woman walking in alone. More

My new dealership It was quick with no xx. Noe went the extra mile for me literally. He had to go get the car I wanted in kelso, which he did in right on the spot and It was quick with no xx. Noe went the extra mile for me literally. He had to go get the car I wanted in kelso, which he did in right on the spot and pretty fast. I would definitely go back in the future. More

Pleasant and easy I leased my car from them about 2 years ago and decided to keep last week. I went in on a weekend and they made it as painless as possible. Blake is s I leased my car from them about 2 years ago and decided to keep last week. I went in on a weekend and they made it as painless as possible. Blake is super friendly, personable and ensured I got the best deal. He has helped my family a number of times. Chris was also a huge help! Just a bunch of nice guys working here! More

Easy to work with Great service & easy transaction. Everyone was friendly & helpful, not pushy at all. Chris was very personable & helpful! Justin was great too & exp Great service & easy transaction. Everyone was friendly & helpful, not pushy at all. Chris was very personable & helpful! Justin was great too & explained things well & willing to help. More

good car buying This is my third car with Dick Hannah. I got a Elantra with Colby last year and he helped me get a new Tucson and Jetta this year. I came in to refini This is my third car with Dick Hannah. I got a Elantra with Colby last year and he helped me get a new Tucson and Jetta this year. I came in to refinince and he helped get us two new cars instead. Colby and the manager are good guys really easy to work with. More

Fast easy and helpful Everyone that helped out with the deal was very helpful and insightful for what I wanted and they went abov and beyond my expectations on what I aske Everyone that helped out with the deal was very helpful and insightful for what I wanted and they went abov and beyond my expectations on what I asked for. More

VW .:R DCC with navigation, thanks Doug! Drove up and Doug greeted me and he was by far, the best car guy I've ever had and plan on keeping! He pulled my new .:R DCC around and he was great. Drove up and Doug greeted me and he was by far, the best car guy I've ever had and plan on keeping! He pulled my new .:R DCC around and he was great. I highly recommend Dick Hannah Portland Volkswagen! Easiest.... I'm not kidding, easiest most simple car purchase and I couldn't love it more. Doug knows the in's and out's and wonderful guy. Great team there also. Thank you Doug so much! I'll see you next year to add to my Volkswagen fleet! Thanks :) More

Second purchase with Doug, I love this car!!!! Thanks so much to Doug and his team for taking care of my new car purchase. It was nice to work with someone who was familiar and remembered me. The t Thanks so much to Doug and his team for taking care of my new car purchase. It was nice to work with someone who was familiar and remembered me. The trade in was effortless and fair. Doug worked with me to find something that meets my needs, was reasonably priced and even nicer than my old car. Thanks Doug and Dick Hannah VW! More

Great experience The staff was very helpful throughout the whole process. Cody and Chris were great to work with for both sales and financing, and I got a great car. The staff was very helpful throughout the whole process. Cody and Chris were great to work with for both sales and financing, and I got a great car. More