Dick Hannah VW of Portland
Portland, OR
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It was very easy to connect with a service member online to explore a car we were interested in. Upon arriving a salesperson approached us immediately and sought the person we were looking for to help us wi to explore a car we were interested in. Upon arriving a salesperson approached us immediately and sought the person we were looking for to help us with a test drive. Melanie was personable, knowledgeable and helpful. It never felt like she was over the top friendly, like many sales people we've worked with who are disconnected with you and your stated needs. We really appreciated the easy going atmosphere and how hard everyone worked to get us a good deal! More
Very professional. No intense pressure to purchase. Had my car ready for me, whole processing time was short and quick! Aftercare package that came with the purchase given by dick Hannah is amazing! I will my car ready for me, whole processing time was short and quick! Aftercare package that came with the purchase given by dick Hannah is amazing! I will be back! More
I worked with Travis and Alex to purchase my Golf in Dick Hannah. It is difficult to describe how nice and helpful they were. They spend over 1 week to make the delivery happen in a complicated situation. Th Hannah. It is difficult to describe how nice and helpful they were. They spend over 1 week to make the delivery happen in a complicated situation. They called DMV office and my endurance company and stayed on the phone with the representative to resolve problems that occurred during the process. I will gladly refer Travis and Alex to others. I had a pleasant experience at Dick Hannanh! More
Melani, our sales person, had the vehicle we were interested in ready to go for us when we arrived, but we changed our mind re the color. She didn't skip a beat and we were test driving very quickly. interested in ready to go for us when we arrived, but we changed our mind re the color. She didn't skip a beat and we were test driving very quickly. She patiently test drove with all three of us in the family who wanted to drive the car. We are Costco member, which is a great approach for car buying at this dealership. We quickly were presented a very fair price based on the Costco program. However, there was an even better price advertised on the dealership web site, and the sales manager honored that price immediately. We were out the door after working with the finance person in no more than 60 minutes after the test drive. As is typical, we were offered a number of different warranty and vehicle protection type services, but there was not any real pressure and we declined. After concluding the sale we remembered we wanted to purchase a spare tire kit. Melani showed us to service immediately, they gave us a fair discount and took care of mounting the spare right away. For the short periods of it e we had to wait, they had a comfortable waiting area with good cookies, coffee and water, and an HD television with lots of cable channel options. All in all we wee very pleased with the experience. More
Brandon was a very personable car salesman. Most car salesmen are annoying and want to follow you around to get you to buy a car, but Brandon was really nice and I could tell he really wanted to help me salesmen are annoying and want to follow you around to get you to buy a car, but Brandon was really nice and I could tell he really wanted to help me get a car. I would recommend him to any of my friends that are looking for a Volkswagen. Thanks Brandon! More
Travis was very helpful and patient with us.. Love the fact that he wasn't pushy with us either to buy the car. We kept his business card because the next family member to purchase a car it will be from D fact that he wasn't pushy with us either to buy the car. We kept his business card because the next family member to purchase a car it will be from Dick Hannah and most likely from Travis.. Thanks a branch.. LOVE THE CAR!!! More
After going to many car dealerships, I decided to drop by Dick Hannah Vdub. Very glad I did, as it was the best experience by far (as expected, Dick Hannah is always a great dealership to work with). Dick Hannah Vdub. Very glad I did, as it was the best experience by far (as expected, Dick Hannah is always a great dealership to work with). I got a great car at a great price with no hassle. 100% recommend! More
We purchase a new car approximately every 5 - 8 years, so we are not experienced at all of the wheeling/dealing of the car business. This was a very good experience for us. Melanie was professional and hel we are not experienced at all of the wheeling/dealing of the car business. This was a very good experience for us. Melanie was professional and helpful. She took time to explain every detail of the process. When it came time to negotiate, which Dick Hannah is a negotiation dealership, she took our offer and made it work for us and the dealer. The business manager was helpful in explaining all the aspects of financing and did not pressure us into purchasing an extended warranty. If I had the money, I would like to do this every year because it was an enjoyable experience. More
Ekai was very friendly and was a pleasure to work with. He made my kids feel right at home and even helped us load the car on our trailer. Thanks for a great car buying experience! He made my kids feel right at home and even helped us load the car on our trailer. Thanks for a great car buying experience! More
Dawn was friendly, informative and went out of her way to provide me with excellent service. She knows her stuff, I asked several questions and she either knew the answers or took the time to find them for m provide me with excellent service. She knows her stuff, I asked several questions and she either knew the answers or took the time to find them for me. Dawn was not high pressure and helpful. Sincerely felt like she appreciated my business. Highly recommend Dawn Jeske and Dick Hannah of Portland More