Dick Hannah VW of Portland

I am a difficult customer, stubborn, short-tempered, and very experienced at car dealing. They did an excellent job of dealing with my quirks. I left thinking I had been dealt with fairly, and had accompl very experienced at car dealing. They did an excellent job of dealing with my quirks. I left thinking I had been dealt with fairly, and had accomplished the deal I anticipated, although I had to grouse about it a little. More

I had a great experience at this dealership. I have been leasing VWs for 10 years because the product, service & dealerships are so well done. leasing VWs for 10 years because the product, service & dealerships are so well done. More

This was my first time buying a new car and Melanie made it a very pleasant experience. She was so helpful and knowledgeable and I will be sure to recommend her to anyone looking to buy a new car. Thanks so it a very pleasant experience. She was so helpful and knowledgeable and I will be sure to recommend her to anyone looking to buy a new car. Thanks so much for all your help, Melanie, and I LOVE my new Jetta! More

I was very pleased with the fast and courteous service I received from Travis. I was able to complete my transaction within a 2 hour period. received from Travis. I was able to complete my transaction within a 2 hour period. More

Melanie was great to deal with. She was recommended to me by Brad in the service dept and she was a perfect match for my temperament in buying a car. She let me test drive the ones I was interested in, me by Brad in the service dept and she was a perfect match for my temperament in buying a car. She let me test drive the ones I was interested in, knew the features I was looking for and at no time did i feel pressured. Overall my car buying was a positive experience and I feel I paid a fair price for my new car which I am loving. (A TDI jetta) She also took the time to follow up on the first to see how things were going and also answer some questions I had. Excellent Customer Service More

I had a very pleasant experience while shopping for a car at Dick Hannah. My partner and I were promptly greeted by Brandon which proved to be very professional, knowledgeable and willing to help , without t at Dick Hannah. My partner and I were promptly greeted by Brandon which proved to be very professional, knowledgeable and willing to help , without the high pressure attitude traditionally associated with these kind of encounters. We end up drive testing 3 different models which significantly helped narrowing down what would we like. We didn't end up buying a car because we were not prepared for it, but will certainly shop here again. Highly recommended! More

I would like to commend Travis on being an excellent salesman. This was not your typical car buying experience which is usually drawn out and stressful to say the least. He paid attention to detail on h salesman. This was not your typical car buying experience which is usually drawn out and stressful to say the least. He paid attention to detail on his end of the paperwork and was friendly and professional without being pushy or making me feel rushed. He was knowledgeable about the car I was interested in answering my 100+ questions without fail, if he didn't know the answer he would promptly find the answer for me. Travis sold me the car that I came in to look at without trying to sell me something else that he would have gotten a "spiff" for and it was sold to me at the price advertised. I felt very good about the deal we negotiated when I drove away in my new car. I also feel confident that the customer service will not stop there as I have already been back and dealt with the finance manager and sales managers as well as the service department (due to no fault of my AWESOME new 2012 GTI Autobahn!!) and everyone at this dealership has been professional, helpful and friendly. Most of them know your name when you walk in the door and stop to help you right away. I have purchased 4 new cars from 2 different dealerships in the last 3 years and I would most certainly recommend people to go and talk to Travis if they were interested in a car at Dick Hannah Volkswagen/Hyundai of Portland. More

I give this experience 5's across the board because I did have a realt great experience with Ekai. I had a time frame, a price range, a trade in and a credit score that needed work and all of my expectations have a realt great experience with Ekai. I had a time frame, a price range, a trade in and a credit score that needed work and all of my expectations were excelently meet. I am very happy with my new Jetta and the deal that I got from Dick Hanna. I would recomend this dealer ship and would totally recomend you got to Ekai, that's what's up! More

I was pleasantly surprised with how easy the whole car buying process was. Ekai was a large part in why I chose to buy a car from Dick Hannah. He made the car buying process fun and seemed genuinely inter buying process was. Ekai was a large part in why I chose to buy a car from Dick Hannah. He made the car buying process fun and seemed genuinely interested in helping his client get the best deal they could. He has excellent customer service skills and I would work with him again without question. My only disappointment was that I didn't feel I got enough for my trade in, but in the end everything worked out well and I love my new car! More

I had great experience of business with this dealership, and they gave me a fair price that I was really interested. GOOD DEAL, great business :) and they gave me a fair price that I was really interested. GOOD DEAL, great business :) More