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Dick Huvaere's Richmond Chrysler Dodge Jeep Ram
Richmond, MI
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 527 reviews
August 08, 2017
Everything went well enough other than delivery I did not have much of a program with Dick Huvaere's to start. The entire research and negotiation was average, however my problem was with delivery. I did not have much of a program with Dick Huvaere's to start. The entire research and negotiation was average, however my problem was with delivery. There was really nothing special about us "getting" the car. It was parked in back with some loaners and service vehicles, which was odd. I have purchased a lot of vehicles and this was the first time that it was not made to feel special. I got two vehicles from Serra GMC a few months ago and both were showcased in the front of the dealership ready for delivery, not stuck in the back parking lot. I've had cars with bows on them and such. Those dealerships know how to make you feel special. So we got into our car and started it up and the first thing I noticed was that there was 3/8th of a tank of gas in it. That is also a first for me. The next thing I noticed was the Check Engine light. I circle on into the service area, they clear the codes, apologize for the gas and I am on my way. Amusingly, a family was taking possession of a new car in front of the dealership as we idled by, clearly they had a better experience. The whole thing just felt cheap to me. We were another package of paperwork passing through the system, more or less. More
by iamwiz82
Employees Worked With
No need
Helpful August 07, 2017
Damaged Car Dick huvaere's damage my car and said they would not take responsibility of the damage on the car now I have gouges in the front end of my car that ar Dick huvaere's damage my car and said they would not take responsibility of the damage on the car now I have gouges in the front end of my car that aren't being fixed plus the original issue on the car they never could figure out what was going on. Had it in there twice with video evidence and still couldn't figure out what was going on with the car now waiting to see if it happens again very unsafe. Terrible service, terrible customer service More
by Josh Brogan
Employees Worked With
Nate , ken kline
August 03, 2017
Absolute Satisfaction This is the 2nd vehicle I've gotten from Dick Huvaere while using Dave Tacconelli. Both experiences with the dealership and Dave have been fantastic. This is the 2nd vehicle I've gotten from Dick Huvaere while using Dave Tacconelli. Both experiences with the dealership and Dave have been fantastic. Both times I've been extremely happy with the vehicle I chose, the people I worked with, and the overall car buying experience. I would absolutely recommend this dealership and more specifically Dave Tacconelli to anyone looking to purchase/lease a new vehicle. More
by Lucky328
Employees Worked With
Dave Tacconelli
July 06, 2017
Friendly comfortable atmosphere I have dealt with a lot of car salesman and Sam Catanzaro is the best. Very knowledgable and helpful to the working man or woman. Doesn't try to pull I have dealt with a lot of car salesman and Sam Catanzaro is the best. Very knowledgable and helpful to the working man or woman. Doesn't try to pull anything on you. A real straight shooter. I haven't trusted car salesman in the past, but I trust Sam Catanzaro to give me all the facts in the purchase or lease of any vehicle. Most car salesman try to steer you into any vehicle, but not Sam he wants you to be happy with your decision, and that's exactly what it is, YOUR Decision. There's no scam when you deal with Sam. Sam is very personable and funny. He even gives you a hug when the deal is done. I have recommended Sam to all of my family and will continue to. Sam is my car guy. More
by amy
Employees Worked With
parts dept. and warranty salesman
June 22, 2017
Excellent Used Car Purchase Marc Desero was extremely helpful with my Chrysler 200 purchase. This is my second purchase from Dick Huvaere's and I would definitely recommend Marc Marc Desero was extremely helpful with my Chrysler 200 purchase. This is my second purchase from Dick Huvaere's and I would definitely recommend Marc to anyone looking to purchase a vehicle. Very professional. More
by PT
Employees Worked With
Marc Desero
June 08, 2017
Satisfaction Bryan Kingman has been my sales person on 3 vehicles & every one of them I have been completely satisfied I would recommend him to anyone and have.. Bryan Kingman has been my sales person on 3 vehicles & every one of them I have been completely satisfied I would recommend him to anyone and have... More
by Michael Zapata
Employees Worked With
Bryan Kingman
May 31, 2017
New Wrangler purchase Brian Noteboom was very helpful with my purchase. I have leased and purchased several vehicles from Brian at Dick Huvaere's. Brian is professional. Brian Noteboom was very helpful with my purchase. I have leased and purchased several vehicles from Brian at Dick Huvaere's. Brian is professional. knowledgeable and takes the stress out of the purchase. I have also referred family to Brian and he treated them the same. If you are looking for a new or used car he is he guy. More
by Rick
Employees Worked With
Linda
May 30, 2017
Great customer service Traded in my 2011 Jeep Patriot for a 2017 Jeep compass. Brian Schneider is tops in the service and sales department. I would recommend this dealersh Traded in my 2011 Jeep Patriot for a 2017 Jeep compass. Brian Schneider is tops in the service and sales department. I would recommend this dealership if you are a jeep lover. More
by PKart
Employees Worked With
Brian Schneider
May 16, 2017
Quick and Easy I have dealt with Austin Ottino in new car sales previously and he understands what I wanted and how to execute it in quick manner, For all of you who I have dealt with Austin Ottino in new car sales previously and he understands what I wanted and how to execute it in quick manner, For all of you who have spent a half of a day on picking up a vehicle, there is a better choice. Thanks for the quick service getting me in and out in my new Challenger. More
by Big Dog
Employees Worked With
Austin Ottino
May 16, 2017
Best Dealer experience I've ever had! Kane Karpinsky must be one of the best salespersons Dick Huvaere has. He is always courteous and eager to help you with any questions you have. I wa Kane Karpinsky must be one of the best salespersons Dick Huvaere has. He is always courteous and eager to help you with any questions you have. I was a sales manager for many years and know a good salesperson when I meet one and he fills the bill. He has an outstanding personality. More
by Gordie
Employees Worked With
Kane Karpinsky.
