Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Vehicle recall, and oil change Brought our vehicle in for a product recall and oil change. Called for and appointment 3 days prior to bringing in the car and was given an appointmen Brought our vehicle in for a product recall and oil change. Called for and appointment 3 days prior to bringing in the car and was given an appointment time of 10:30 a.m. Arrived on time saw service tech Kyle Palermino who gave me a completion time of 1 1/2 hrs. Vehicle was serviced and ready in 1 hr and 50 mins. Not a real problem since service area appeared to be quite busy on Monday morning. Appreciate courtesy of the the tech and his professionalism. More

Lease turn in/new vehicle lease Had the pleasure of working with Kane Karpinsky for my vehicle leasing needs. He went above and beyond to help me get the best deal on my Ram 1500. Lo Had the pleasure of working with Kane Karpinsky for my vehicle leasing needs. He went above and beyond to help me get the best deal on my Ram 1500. Love my truck! More

New Jeep Wrangler Worked with Ryan Tolitsky, to purchase a 2015 Jeep Wrangler. Worked with me on my trade in and getting me the interest rate I wanted. Worked with Ryan Tolitsky, to purchase a 2015 Jeep Wrangler. Worked with me on my trade in and getting me the interest rate I wanted. More

Traded Up Kane Karpinsky helped find just what I wanted for what I wanted to spend. The friendly and informative service made it a most pleasurable experience. Kane Karpinsky helped find just what I wanted for what I wanted to spend. The friendly and informative service made it a most pleasurable experience. More

Repair on my Nitro Heather Brodacki was very helpful and honest originally we thought i needed struts but after checking the noise was coming from the rear brakes ,Heath Heather Brodacki was very helpful and honest originally we thought i needed struts but after checking the noise was coming from the rear brakes ,Heather was very professional and told me what to do i was so appreciated with her honesty More

NEW LEASE I haven't leased a new vehicle since 1999. Walking into the dealership was a bit unnerving. However, our sales associate, Chris Gauronskas alleviate I haven't leased a new vehicle since 1999. Walking into the dealership was a bit unnerving. However, our sales associate, Chris Gauronskas alleviated the anxieties. He was professional and HONEST! I was looking at the Chrysler 200, 300 and Journey for payments under $200.00. Chris was honest enough to let me know the Journey was out of the question. I appreciated Chris's attitude and his laid back approach. There is a reason he received the 2014 Certificate of Excellence Award. Thank you Chris for your help in finding the perfect vehicle for me! I LOVE MY CHRYSLER 300S...vroom vroom!!! More

Excellent Service Department With my engine light on, I was unable to get into another dealer close by my home for two weeks, but calling Dick Huvaere, the Service Department was With my engine light on, I was unable to get into another dealer close by my home for two weeks, but calling Dick Huvaere, the Service Department was able to get me in two days later. I was very warmly received by Kyle Palermino who was very polite and very apologetic that I was having trouble with my car. He had arranged for a car loaner since they were not able to look at the car in the same day. He kept me very informed as to all the steps they were taking to fix my car problem. Kyle has great customer service and I would recommend this Service Department to anyone needing service. Thank you Kyle for a wonderful experience!. More

Drive Envy kane karpinsky worked with me to buy a new jeep renegade. Very nice and patient, i would reccomend him to anyone looking to buy a new car! kane karpinsky worked with me to buy a new jeep renegade. Very nice and patient, i would reccomend him to anyone looking to buy a new car! More

Excellent Service I was referred to Brian Noteboom by my sister. He did an excellent job of finding me a 2015 Durango with everything I required on it & we did it all I was referred to Brian Noteboom by my sister. He did an excellent job of finding me a 2015 Durango with everything I required on it & we did it all by phone. Thanks for the great job. Ted Pietrykowski, Brian's assistant did an excellent job of explaining all the details when I went to pick it up. More

Outstanding and courteous My salesman was David Kerwin. Even when I thought the deal may not work to my advantage he knew and did everything possible to work it out and I coul My salesman was David Kerwin. Even when I thought the deal may not work to my advantage he knew and did everything possible to work it out and I couldn't be happier. He was very informative, organized,, courteous ,friendly, and know I am a happy customer. More