Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Helpful, courteous, fast! Robert Williamson helped us buy our very first car, he was very informative and so nice. Had such a positive attitude, and we felt very comfortable th Robert Williamson helped us buy our very first car, he was very informative and so nice. Had such a positive attitude, and we felt very comfortable the whole time. His honesty was very respectable, he was not trying to force us into a car like a lot of dealerships we have found try to do. Would 100% recommend him to anyone and we will be going back when we are ready to buy another car! More

service Kyle Palermino Kept me up to speed on the repairs and return time. This allowed me to move forward with other things I had to do. Kyle Palermino Kept me up to speed on the repairs and return time. This allowed me to move forward with other things I had to do. More

Excellent, easy and courteous experience! Our experience with our new car lease was quick and easy. Our salesman Austin Ottino is the best he was in contact with us before he got married and l Our experience with our new car lease was quick and easy. Our salesman Austin Ottino is the best he was in contact with us before he got married and left for his honeymoon. He made sure I had a contact person while he was gone. Dave was just as polite and concerned about us as Austin is. When Austin came back from his honeymoon he called we connected and he suggested a new Journey for us and we closed the deal within a couple of hours. This is my second lease with Austin who was recommended to us by a friend. I certainly will call on him again when this lease is done. Our experience with Dick Huvaere's Richmond has been top notch, from Danielle in lease turn in to the finance manager, a class dealership. More

Faster than Expected. I love the service I received from Mike M. at the service Desk in the Repair shop. He is kind and very pleasant to talk too. He returns calls promptl I love the service I received from Mike M. at the service Desk in the Repair shop. He is kind and very pleasant to talk too. He returns calls promptly. What I have a problem with it the Quality of the parts being used for the recalls. I had the ignition recall repaired in April only to have the Ignition recalled again in May. What a waste of Money and Time yours and mine. More

APPOINTMENT?? We called the dealership and made an appointment for 9:30 AM, 5/20/15 (don't know who we spoke with, [not Kyle]) We arrived at the dealership on tim We called the dealership and made an appointment for 9:30 AM, 5/20/15 (don't know who we spoke with, [not Kyle]) We arrived at the dealership on time, and met with Kyle Palermino, who found that the appointment was not entered in their computer. He dealt with us effectively and saved us a round trip of 46 miles. We are currently waiting for a response from Chrysler regarding a door panel that needs replacement.. Thanks Kyle, you saved us from a potentially trying situation. More

Check engine light Called Huvaere service dept. when cel came on. Spoke with Mike Myslakowski. He recommended I bring in my vehicle to have it checked. I was apprehensiv Called Huvaere service dept. when cel came on. Spoke with Mike Myslakowski. He recommended I bring in my vehicle to have it checked. I was apprehensive about doing this without an appointment. Didn't want to spend a day at the dealership or worse, get asked to leave my vehicle. Went ahead anyway. Mike said that if I brought it in right away, it would be looked at promptly. When I arrived I was written up quickly. My vehicle was diagnosed and repaired, plus I had a recall item repaired all within one hour. Have had many dealings with Mike over the years. He has always been a courteous, no nonsense young man. Left dealership happy. More

Repeat customer Thanks to Debby Payton and the team at Dick Huvaere's Richmond. I also drive 15 miles when I have a dealership less than 5 minutes away. The deals a Thanks to Debby Payton and the team at Dick Huvaere's Richmond. I also drive 15 miles when I have a dealership less than 5 minutes away. The deals are better here and the staff is awesome. We will be back! More

Service Department and Mike MY I drive 40 minutes to Dick Huarve's even though I have a Chrysler dealer 5 minutes from my house The reasons being the knowledgeable mechanics and Mi I drive 40 minutes to Dick Huarve's even though I have a Chrysler dealer 5 minutes from my house The reasons being the knowledgeable mechanics and Mike My who I request as he knows the product and gets things done right the first time. Nick Klutarich. More

Great Dealership But Even Better Salesman My salesman, Joe Winfield, was very personable and understood my needs for my next vehicle. Joe provided quick communication and best price when compa My salesman, Joe Winfield, was very personable and understood my needs for my next vehicle. Joe provided quick communication and best price when compared to the competition. Don't waste your valuable time haggling the lowest price with beginners. Go discuss your options with Joe Winfield and know that you got the best price from a salesman that has your best interests! More

excellent service I brought my new Dodge Ram in to have a bug guard put on. I was taken care of promply and courtesy by service write up man Michael Myslakowski. Ihav I brought my new Dodge Ram in to have a bug guard put on. I was taken care of promply and courtesy by service write up man Michael Myslakowski. Ihave dealt with Mike before and he always treats me well and does a great job! More