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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
June 26, 2020
Great service. Great staff. Complete coverage for anything that my vehicles need. A dealership that is dedicated to quality customer service and customer retention. The best people around. anything that my vehicles need. A dealership that is dedicated to quality customer service and customer retention. The best people around. More
by r55ap
Verified CustomerEmployees Worked With
John Wentz
June 26, 2020
Jerry Walter helped me find the perfect car for my budget and made the process so smooth and easy! You can tell that he is a very honest man and isn’t there to just make the sale, which is hard to come by th and made the process so smooth and easy! You can tell that he is a very honest man and isn’t there to just make the sale, which is hard to come by these days. I will return in the future for anymore car needs and I’ll definitely direct any friends to this dealership, specifically Jerry. More
by APatterson87
Employees Worked With
Justin Baxter, Jerry Walter
June 25, 2020
This is the best dealership in Michigan. Ask for Daniel or Jerry they are the best. Help me get the car I wanted in my price range. No matter what type of credit you have. If you have Daniel or Jerry as yo or Jerry they are the best. Help me get the car I wanted in my price range. No matter what type of credit you have. If you have Daniel or Jerry as your sales person, you will be walking out of the dealership with the car or truck you want. More
by Jazz
Employees Worked With
Daniel Hawat, Jerry Walter
June 25, 2020
Daniel was amazing in helping us getting our new truck! He was so informative and responsive to all the questions and concerns we had. I would definitely recommend him and can’t wait to come back to purcha He was so informative and responsive to all the questions and concerns we had. I would definitely recommend him and can’t wait to come back to purchase my minivan More
by Sierra.garfield16
Employees Worked With
Daniel Hawat
June 21, 2020
Excellent customer service! I had a very good experience leasing my Jeep Compass.Antwone was very prompt, friendly, and professional. I highly recommend Dick Scott. leasing my Jeep Compass.Antwone was very prompt, friendly, and professional. I highly recommend Dick Scott. More
by jillius_13
June 21, 2020
Poor results from last purchase of tires I recently came in to Dick Scott for an oil change/tire rotation and asked that a slow leak be looked for as my tire gauge light has been coming on qu I recently came in to Dick Scott for an oil change/tire rotation and asked that a slow leak be looked for as my tire gauge light has been coming on quite frequently and filling the tires does not keep it off for long. They could find no problem. The problem continued, so I took it in to a Goodyear dealer and they told me the tires had tire rot and needed to be replaced, noting that the tires were 4 years old. I stated that the tires were purchased (at Dick Scott) in 2018, not 2016, so they showed me the manufacturers date on the tires, 2016. . They noted that if tires sat on shelf for 2 years before I purchased them, that would explain the tire rot. This was the second problem I have had with the 2018 tire purchase. Shortly after the purchase, my wife and kids drove out to Muskegon and had to take car in because of the way it was handling. They took it in to a Chrysler dealer out there, who determined that the lug nuts had not been fully tightened. When I reported this to Dick Scott service manager, he denied responsibility as in his opinion the car had traveled too far after the tire purchase to have been the result of their labor. He did give me a credit for the cost of repairs. the More
by GARYLISAOK
Employees Worked With
Service Manager in 2018
