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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,556 reviews

June 15, 2020

Service Challenger Joe was vey professional, the cashier was very friendly. Service was performed in a reasonable amount of time. The cost estimate was right on and it More

by disebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 16, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 15, 2020

Dick Scott made my car purchase as simple and straightforward as it can be. Antwone Bedford made something I thought was close to impossible, possible! He’s the best....hands down! Loving my new More

by Lace
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jun 16, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Antwone and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 10, 2020

Good as new Vehicle runs as good as new. Very pleased with team that did the work. Jim gave me daily updates regarding the service timing. Level-set my expectatio More

by arnehull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 09, 2020

Check engine light came on, The service was done quickly and service was excellent. They were very professional in handling my problem. I've been a customer of Dick Scott for m More

by PMOROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one at Dick Scott Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Very clean, professional and helpful.. my vehicle was sanitized before returning to me. I waited outside in the tent and my car was done at the promised time. More

by lahaselhuhn
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

The service guy at the desk was nice and friendly. I gave it three stars because when I got there I asked for a new wiper. When my oil change was completed they had forgot all about my wiper. So I had to wai More

by MISSVETTE28
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jun 08, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your review! We are so glad that we had the opportunity to work with you. We do apologize for the additional wait time and hope that you will give us an opportunity to do better next time. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, we truly appreciate your business! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Solid job done Brought car in for warranty servicing. The initial assessment didn't make sense, but fortunately, once I asked to speak to the Service Manager, the is More

by KevinKobelsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure which Joe in Service
Jun 08, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 08, 2020

Oil change went okay and is a good price but I asked if they could look as to why my check engine light came on and they refused. Said they didn’t have time. That made me feel very standoffish about the ex More

by bmeakin14
Recommend Dealer
No
Employees Worked With
John Wentz
Jun 25, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for the feedback on your experience with us. We are sorry that we fell short of your expectations and would like to learn more. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Jason Scott

June 06, 2020

Very professional and personable. Daniel Sought out a car with all of my needs and wants. Great service. Great price. I will return with future needs. More

by Quinntpawlak
Recommend Dealer
Yes
Employees Worked With
Daniel Hawat
Jun 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority, and it’s great to hear that Daniel provided such excellent customer service! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 05, 2020

Personable, Attentative, and Energetic. Great salesperson to work with and highly recommend. They say the best salesman are the busiest ones, and it is true. More

by JASONMILLER3612
Recommend Dealer
Yes
Employees Worked With
Nikki McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Tucci, Daniel Hawat, April Hendryx, John Wentz, Nick Larson
Jun 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Jason, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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