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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,556 reviews

May 11, 2020

following up on on recall It's always a pleasure coming to Dick Scott ! they address the issue get it done in a timely manner and inform you if you have any questions or additi More

by guy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Scott, John Wentz
May 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

Jeep Service I brought my Jeep Compass in on 5/8/20 to have my annual oil change and tire rotation. All of the service associates were wearing masks. I was able More

by GREGORYGILBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall, April Hendryx
May 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review, Gregory! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Dick Scott Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

Daniel sold me a cerified car with bad brakes. Also several options that were listed on the advertisement were not on the car, so I will not be back and will tell everyone I know More

by chadh24
Recommend Dealer
No
Employees Worked With
Other Employees : Justin Baxter, Domenic Tucci, Daniel Hawat
May 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We are sorry to hear about this experience. We will continue to work towards a resolution and hope to speak to you soon. Best regards, Jason Scott

May 11, 2020

Sherita Mayes truly made my buying experience easy and stress free. Very personable, polite, and understanding to my wants and needs. A+ from my side. More

by OLDARROW1
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Sherita Mayes
May 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sherita here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 08, 2020

Great from start to finish Nothing but a first class experience from the whole team at Dick Scott. Pricing on my new wrangler was upfront and honest...multiple financing option More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter, Sherita Mayes
May 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Brian, so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 07, 2020

So nice to have an open service department. I had the work done and was told it would take about an hour, which it did. The waiting area was clean too. More

by ac.kodiak.62
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 07, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi A.C., Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 07, 2020

Great job! Helpful, honest and friendly. Dominic and Rich made sure we were happy with our used car choice and guided us through the process. Made buying a car for my son a great experience. Highly Recommend More

by dori200
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Rich Blasky, Domenic Tucci
May 07, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Dori200, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Dominic, Rich and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 07, 2020

I brought my 2019 Ram in for service on a tire that I brought my 2019 Ram in for service on a tire that keep loosing air. They found a nail, removed it , plugged the hole. It is now good as new. More

by SAM.AMATO67
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
May 07, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Sam, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 06, 2020

2nd Vehicle This team continues to impress me. Even during covid they made the process so awesome and found me the absolute best deal. It was all online and pho More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
May 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Johnny, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 05, 2020

Service was great! I took my Jeep Compass in for an oil change and it's 30,000 mile check up, and I was greeted at the door, my car was taken, I was given a completion t More

by battishill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 05, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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