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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
April 29, 2020
Quick and courteous service even considering the circumstances. Daniel made everything very easy and simple. The team at Dick Scott goes the extra mile to make a deal. Thanks again! circumstances. Daniel made everything very easy and simple. The team at Dick Scott goes the extra mile to make a deal. Thanks again! More
by whitebritton
Employees Worked With
Daniel Hawat, Dana Kemp
April 27, 2020
Antwone, my sales person and Jason Scott, the GM were amazing. They were able to do a virtual sale from the comfort of my home. Signed everything virtually, gave me a great price and the new vehicle was amazing. They were able to do a virtual sale from the comfort of my home. Signed everything virtually, gave me a great price and the new vehicle was delivered to me and my trade was driven away. More
by eddielindow
Verified CustomerApril 23, 2020
Antwone was great, in a difficult online sales time now, he did a great job. I appreciate all his hard work and customer service. Pleasure to work with. he did a great job. I appreciate all his hard work and customer service. Pleasure to work with. More
by Stewart
Employees Worked With
Other Employees :
Bill who delivered my car was also great, thank you. , Justin Baxter
April 22, 2020
Working with Jason Bone was great. He really went above and beyond for me. Especially with These uncertain times with COVID 19 and the shelter in place order. This is my 4th Jeep and I will be a Dick Sco and beyond for me. Especially with These uncertain times with COVID 19 and the shelter in place order. This is my 4th Jeep and I will be a Dick Scott customer for life. More
by jennifergoss1969
April 22, 2020
Great service and friendly people.Will recommend all my Great service and friendly people. Will recommend all my friends there. Place is very clean and they did fallow the social distance. Thank you ve Great service and friendly people. Will recommend all my friends there. Place is very clean and they did fallow the social distance. Thank you very the hard work More
by altinmuca2003
Employees Worked With
Joe Nall
April 21, 2020
Awful experience. No response from dealer except for continuously seeking a review. I anticipate this review will generate a call, at which point I will be told that the service manager, or sales manage continuously seeking a review. I anticipate this review will generate a call, at which point I will be told that the service manager, or sales manager will be in contact shortly. This part won’t happen. More
by LastFCAproduct
April 21, 2020
A great dealership. The antwone made the process a lot quicker. Also Justin was helpful and was funny as well. I usually hate going to dealerships, but they made it a lot better. Thank you quicker. Also Justin was helpful and was funny as well. I usually hate going to dealerships, but they made it a lot better. Thank you More
by NDAWOOD423
April 21, 2020
Went in for an oil change. 3 hours later they give me my keys back. I’m no rocket scientist but I dont believe an oil change should take over an hour. I also asked if they could check why my power steering keys back. I’m no rocket scientist but I dont believe an oil change should take over an hour. I also asked if they could check why my power steering is out and my check engine light is on and they wanted to charge me 100 for each diagnostic check totaling 200 dollars to plug a computer in the car to check. I will never go here again. It is my opinion that they’re price gouging their customers. The woman that waited on me was very nice she tried to accommodate me to the best of her ability but I understand that she is only doing her job so my rating of this company is completely separate from my rating of her. More
by asbono54
Employees Worked With
April Hendryx
