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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,408 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,408 reviews

April 09, 2019

Great and honest salesmen Rich B. was my used car salesman. He did a awesome job even after my insurance company screwing up three times. The bank cut a check for more than we More

by mackejoh000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Blasky, Brian Bush
Apr 12, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Rich and Brian were able to make your purchase experience so great. We hope you enjoy your new vehicle!

April 06, 2019

Many issues! I will never purchase another vehicle from this location! I know I’m a girl and that is no excuse! People don’t return calls when they say they will, More

by SHARIB874
Recommend Dealer
No
Employees Worked With
Other Employees : Service / New = Christine , Eric Roundy, Holly Marks, Jim McCloud, Justin Baxter, Jason Bone
Apr 15, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very sorry to hear you were not satisfied with your experience at our dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We sincerely apologize for your inconvenience. Our General Manager has been made aware of the complaints in your review and will be looking into this matter. He can also be reached at 734-451-2110.

April 04, 2019

If you like rude people, and don't mind waiting.... See Dick I must have wanted Dick Scott to service my 2017 RAM more then they did. It had (3) Recalls to be corrected, and drivers window needed to be put back More

by Dave Hickel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Bone
Apr 04, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

We sincerely apologize you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We are very sorry to hear you were not provided with the excellent customer service our dealership strives to show our customers. We take all comments and concerns seriously and apologize for your inconvenience. Our Service Manager has been made aware of your experience and is taking steps to correct the issues addressed in your review. Again, we apologize that you are not satisfied with your experience.

March 28, 2019

Amazing experience From day one everyone was kind and helpful. I had to order my Jeep and was kept in the loop the entire process! Will definitely be coming back for ser More

by BEKKIE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy
Apr 01, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep! We are glad to have had the opportunity to help order your new Jeep. We hope you enjoy your Jeep and look forward to seeing you on your next visit!

March 08, 2019

Excellent first time buyer experience I’ve been searching for this specific vehicle for quite some time now and given its rarity, they are usually overpriced. This one I found at Dick Sco More

by jason.donofrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
Mar 14, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to have had the opportunity to work with you and happy to have made your purchase as convenient and easy as possible. We hope you enjoy your new vehicle!

March 05, 2019

Amazing Provide great service and also well professional. I overall had a very great experience. These Guys will get you together. The team is a blessing More

by Macrooms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
Mar 05, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Domenic and our Pre-Owned Sales team were able to provide you with such a great purchase experience. We hope you enjoy your new vehicle!

March 02, 2019

Great Experience purshasing a pre-owned Jeep Wrangler Jason Bone in the service department is a class act. I drop off my vehicle to him every time I go in. He took the time to remember a conversation I ha More

by Ritzler24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Borkowski, Jason Bone, Brian Bush
Mar 04, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad that Jason has been able to provide you with such a great experience in our service department. We are also glad to hear that his pre-owned referral resulted in another great experience with Brian and Bob at our Pre-Owned Center. We hope you enjoy your new Jeep and we look forward to seeing you on your next visit!

February 28, 2019

Accurate, punctual and a mighty fine job. Good job, minimal work time. the service area was clean, the service personnel were knowledgeable, the cashier was friendly. Would recommend this faci More

by judie55811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Schou
Mar 01, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with such great customer service. We look forward to seeing you on your next visit!

February 26, 2019

Great service! These gentleman answered all my questions and I never felt pressured. They were very friendly and made me feel at home. I will definitely reccomend. More

by Markp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez
Feb 27, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

February 26, 2019

Great customer service as always! I am very pleased with the service provided on my 2012 Ram 1500 yesterday. Daryl was very professional with me. Plus I got to say hi to my original se More

by jthomas001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood, Daryl Schou
Feb 27, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

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