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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,375 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,375 reviews
October 11, 2018
not the ususal service I have ben going to Dick Scott Dodge ever since Bruce Campell closed, and for the most part have had excellent service. That was not the case on my la I have ben going to Dick Scott Dodge ever since Bruce Campell closed, and for the most part have had excellent service. That was not the case on my last visit. The service person checking me in was either having a bad day, or was new to the job. He was very nice, and very apologetic, but it took forever. I was buying a service contract, and he had to do it twice because the first time he wrote me up for the wrong one. Then checking me in for an oil change and tire rotation took another 10 -15 minutes. Then neither the CS person nor the service tech could find the lug lock nut in the dashboard cup holder. I ended up going to the bay to show them where it was.(They did n not know where the cup holder was.) Then something was wrong with the bill because it came up as the wrong amount, so the CS person had to redo it. I am usually out in about an hour, I was there 2 hrs. and 10 mins. More
by jsawolk
Verified CustomerEmployees Worked With
Daryl, and the receptionist/cashier whose name I do not remember., Jack McKenna
October 11, 2018
Great experience from beginning to end Holly was a detailed and dedicated sales rep. My experience with Dick Scott was nothing short of great. I encourage everyone to shop at DSD. Holly was a detailed and dedicated sales rep. My experience with Dick Scott was nothing short of great. I encourage everyone to shop at DSD. More
by SHAWNSOUTHARD
Employees Worked With
Holly Marks
October 10, 2018
Awesome My sales person was Domenic Tucci from start to finish he made the experience great. Even a couple of days after he called and made sure everything wa My sales person was Domenic Tucci from start to finish he made the experience great. Even a couple of days after he called and made sure everything was ok. Customer service is a lost art these days but not at Dick Scott. Everyone one there was so friendly. More
by Carla529
Employees Worked With
Tim Slaick, Christopher Lash, Steve Sanker, Domenic Tucci
October 10, 2018
Very friendly and professional service! I was meet with a friendly greeting, offered hot coffee and even a hot breakfast! I was seen on time with my appointment, given a good explanation an I was meet with a friendly greeting, offered hot coffee and even a hot breakfast! I was seen on time with my appointment, given a good explanation and time needed for the fix. Professional, fast and friendly. Nice to see great customer service! More
by mgkreh
Employees Worked With
Joe Nall
October 09, 2018
My Jeep buying experience My salesman was great he was very knowledgeable and thorough. I never was in and out of a dealership so fast and I’ve leased quite a few cars he told My salesman was great he was very knowledgeable and thorough. I never was in and out of a dealership so fast and I’ve leased quite a few cars he told me he hadn’t been there that long he’s a great salesman for being so new to the job. More
by MISSVETTE28
Employees Worked With
Eric Roundy, Christopher Lash, Steve Sanker, Jarrett Schmidt
October 09, 2018
Outstanding Walk in everyone made you feel like you're at home. Before I knew it Ricky had me in 2019 RAM 1500. All my questions answered Walk in everyone made you feel like you're at home. Before I knew it Ricky had me in 2019 RAM 1500. All my questions answered More
by MSALINAS313
October 08, 2018
Easy Breezy Car buying experience ! Antwone made the process quick, easy and hassle free !!! We will highly recommend him to all of our family and friends just as he was referred to us! Antwone made the process quick, easy and hassle free !!! We will highly recommend him to all of our family and friends just as he was referred to us!! More
by HGOLDSMITH0
Employees Worked With
October 06, 2018
Great experience My experience at dickscott was great. My sales lady was wonderful. I would recommend my sales lady and dickscott to all my friends and family. My experience at dickscott was great. My sales lady was wonderful. I would recommend my sales lady and dickscott to all my friends and family. More
by hollymark7
October 05, 2018
Fast, friendly, thorough Had my oil changed and was there less than 30 minutes. Will definitely be returning in the future. Butch Martin & Rob Goodlow were amazing!!!! Extreme Had my oil changed and was there less than 30 minutes. Will definitely be returning in the future. Butch Martin & Rob Goodlow were amazing!!!! Extremely impressed. More
by Woody
Employees Worked With
Thomas Petersen, Butch Martin, Rob Goodlow
October 04, 2018
New car lease. They provided a good deal and worked quickly to get the car I wanted. I would recommend them to other people interested in buying a Chrysler. They provided a good deal and worked quickly to get the car I wanted. I would recommend them to other people interested in buying a Chrysler. More
by KLHAGAR18
