Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,374 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,374 reviews
October 04, 2018
Great Service We’ve been coming to Dick Scott for 18 years. Jacin has been our salesman for the majority of that time. The attention, and service we receive is exce We’ve been coming to Dick Scott for 18 years. Jacin has been our salesman for the majority of that time. The attention, and service we receive is exceptional and should be the model all dealerships follow. More
by DCISAACSON
Verified Customer
October 04, 2018
Car Died Battery Replacement Pulled into a gas station on my way into work to fill up. After filling up, go into the (push start), car was completely dead. Had to get the car towe Pulled into a gas station on my way into work to fill up. After filling up, go into the (push start), car was completely dead. Had to get the car towed and they took care of it in a timely manner. There were other issues with the car (HFM module I believe needs to be flashed and updated) and the active grill shutters aren't turning on. To charge 90$ to look at a battery, 90$ to look at the HFM Module, and $90$ to look at the active grill shutter is just wrong. Even if just two of these items were simply looked at for the original 90$ I would of been okay with that but not 270$ to look at 3 things. I would of gave 5 stars but wasn't happy with that one part. More
by mdelic
Employees Worked With
Joe Nall
October 04, 2018
Excellent communication and service The service dealer double checked my tires, explained why I the one was not repairable and ordered a new one for me They made sure I got home safe The service dealer double checked my tires, explained why I the one was not repairable and ordered a new one for me They made sure I got home safe and sound with transportation for me to use for my appointments. More
by gailpreston
Employees Worked With
Jason Bone
October 04, 2018
New Jeep lease Excellent communication, all of our expectations were exceeded. We will recommend Jason and the Dick Scott dealership to all of our family and frien Excellent communication, all of our expectations were exceeded. We will recommend Jason and the Dick Scott dealership to all of our family and friends. Over all it was a very good experience. More
by SWOLAK1
October 04, 2018
Great sales service Eric made leasing my new Jeep Compass very fast and easy .I was truly impressed by the services I received.My Jeep Compass was ready when I arrived at Eric made leasing my new Jeep Compass very fast and easy .I was truly impressed by the services I received.My Jeep Compass was ready when I arrived at the dealership and Eric made the leasing a enjoyable experience. More
by Djourney
Employees Worked With
Eric Roundy
October 04, 2018
Best Customer Service Domenic was wonderful from the beginning to end. Great customer service. My experience was so great, I sent my daughter to get her first car!! I’ll b Domenic was wonderful from the beginning to end. Great customer service. My experience was so great, I sent my daughter to get her first car!! I’ll be sending more peyto purchase cars from Domenic! More
by naykay1957
Employees Worked With
Domenic Tucci
October 04, 2018
Domenic took really good care of me. :) Domenic took care of me . All I had to do was pick out my car and in minutes I was approved. He was very patient with me and they all made sure my car Domenic took care of me . All I had to do was pick out my car and in minutes I was approved. He was very patient with me and they all made sure my care was ready when I came to pick it up. Thanks you everyone More
by Deandre20
Employees Worked With
Domenic Tucci
October 03, 2018
New Key Fob I lost a key fob and called to find out what I could do. I was told to bring the car in and I did so. Work was done very quickly. Service advisor ( I lost a key fob and called to find out what I could do. I was told to bring the car in and I did so. Work was done very quickly. Service advisor (Jason) was very helpful. More
by metsfan
Employees Worked With
Jason Bone
October 03, 2018
No fault car repair of left rear fender The evaluation was fair, and performed timely with full satisfaction I would recommend this shop for any future car repairs, but I will be very happy The evaluation was fair, and performed timely with full satisfaction I would recommend this shop for any future car repairs, but I will be very happy to not return with a car repair. THANKS More
by kiesel221
Employees Worked With
October 03, 2018
Great Sales Manager Tim recently helped me purchase my used Jeep Wrangler. His professional attitude and friendliness meant a lot to me. He played a major role in my purc Tim recently helped me purchase my used Jeep Wrangler. His professional attitude and friendliness meant a lot to me. He played a major role in my purchasing decision. I will recommend Tim Slaick to my family and friends. More
by NW
Employees Worked With
Tim Slaick
