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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,374 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,374 reviews
October 03, 2018
New car They worked with me to get a great afordable price and great affordable lease term on my new dodge charger! They were friendly and not high pressure. They worked with me to get a great afordable price and great affordable lease term on my new dodge charger! They were friendly and not high pressure. More
by SJH
Verified Customer
October 02, 2018
Great service, friendly knowledgeable employees! Rob Goodlow was very knowledgeable and helpful for my first oil change and tire rotation for my new Hellcat! Butch Martin was also informative and fri Rob Goodlow was very knowledgeable and helpful for my first oil change and tire rotation for my new Hellcat! Butch Martin was also informative and friendly! Great overall experience ! This was my first time having service work done at Dick Scott, and I was impressed! I'll definitely be back! More
by kepitt
Employees Worked With
Holly Marks, Butch Martin, Rob Goodlow
October 01, 2018
I only buy from dick Scott dodge Because Larry Welch Is the best sales person they have . Goes out of your way and does anything you ask They always get the car I want . Because Larry Welch Is the best sales person they have . Goes out of your way and does anything you ask They always get the car I want . More
by cherylkatz01
Employees Worked With
October 01, 2018
Easy to work with, quick and painless. Dan Powers was very helpful. We knew what we wanted and he help me find the right Jeep Compass for our needs. This is the was my second good experienc Dan Powers was very helpful. We knew what we wanted and he help me find the right Jeep Compass for our needs. This is the was my second good experience with Dick Scott, I will definitely be going back for my next purchase. More
by KENNETH.MIX
October 01, 2018
Service employee Trying to sell me more.Work nights called fr shuttle. No call. called again fr shuttle had to get to work The guy went home. Trying to sell me more.Work nights called fr shuttle. No call. called again fr shuttle had to get to work The guy went home. More
by ciccikm
September 30, 2018
Not a great experience this time Was told part was in, yet 3 days after was told the part wasn't up to standards after we brought in the mini van and had to wait another 2 days. 5 day Was told part was in, yet 3 days after was told the part wasn't up to standards after we brought in the mini van and had to wait another 2 days. 5 days total. When we received the mini van back it wasn't cleaned out. It was filthy. Dirty hand prints everywhere. Usually We have a great experience here. However, this time was below average. Did speak to a manager on the way our which she agreed that it was below standard and she said to bring back another time because we couldn't wait. More
by BDADDY39
Employees Worked With
Jim was awesom, called and updated everyday, it was the service and parts thst dropped the ball tbe car was not cleaned or detailed. Dirty, filthy , Jim McCloud
September 30, 2018
Great dealership to work with. Antwone was very knowledgeable about the product he was selling and the process to lease was painless, unlike other dealerships I’ve work with in the Antwone was very knowledgeable about the product he was selling and the process to lease was painless, unlike other dealerships I’ve work with in the past. More
by Steve
September 30, 2018
Jason was really great at listening. Jason is in your service department and I think he is new! He not only listened but met eye to eye communication, which is rare today! He answered Jason is in your service department and I think he is new! He not only listened but met eye to eye communication, which is rare today! He answered the problem. More
by Lilly!
Employees Worked With
Other Employees :
Jason and Jim at the service desks in the service dept.!, Jim McCloud, Jason Bone
September 29, 2018
Too many issues to list I had way to many issues with the service department to list. I Would give it ZERO stars if it allowed.DO NOT GO THERE!! I had way to many issues with the service department to list. I Would give it ZERO stars if it allowed.DO NOT GO THERE!! More
by aaronnkris803
Employees Worked With
Butch Martin, Jim McCloud
September 29, 2018
Great service and a friendly atmosphere Friendly atmosphere and work completed as promised. Jim McCloud took great care of me. I would not hesitate to bring my car back in and I would high Friendly atmosphere and work completed as promised. Jim McCloud took great care of me. I would not hesitate to bring my car back in and I would highly recommend Dick Scott to anyone. More
by Bob
Employees Worked With
Jim McCloud
