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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,372 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,372 reviews
September 19, 2018
Absolutely wonderful Jarrett helped me to buy my 2018 dodge journey! It was my first time so he was very patient with me if I didn't understand something! Overall experien Jarrett helped me to buy my 2018 dodge journey! It was my first time so he was very patient with me if I didn't understand something! Overall experience was awesome! More
by Annaruedger
September 19, 2018
Very good experience from my first call to delivery The purchase experience was very good. The communication and timeliness of everything was great. They worked with me on everything and came through The purchase experience was very good. The communication and timeliness of everything was great. They worked with me on everything and came through as promised on all accounts. More
by jeffjagacki
Verified CustomerSeptember 18, 2018
Awful new service advisor You need to retrain your new service advisor on customer service skills and how to treat a customer, didn't appreciate him asking another advisor to h You need to retrain your new service advisor on customer service skills and how to treat a customer, didn't appreciate him asking another advisor to handle me More
by jackie39161
Employees Worked With
Jason Bone
September 18, 2018
Recall service and oil ... change Excellent service, personable yet professional Butch always does a great job! He understands what is needed each time. On another topic I am wond Excellent service, personable yet professional Butch always does a great job! He understands what is needed each time. On another topic I am wondering if there is a recall on the satellite service antenna/fin, as I continue to have a pound staticsound and some Stations don’t come in well. Can be sporadic. More
by lmkphd007
Employees Worked With
Butch Martin
September 17, 2018
Excellent service. Dick Scott staff did an amazing job and helped me get in the vehicle I wanted. They responded fast and got the process rolling. Dominic Tucci my sales Dick Scott staff did an amazing job and helped me get in the vehicle I wanted. They responded fast and got the process rolling. Dominic Tucci my salesman was nice and kind and answered all of my questions. I look forward to doing business with Dick Scott Dodge in future. Thanks for the great service. More
by tenosmith82
Employees Worked With
Stephanie Bates, Domenic Tucci
September 16, 2018
Made my day Needed a day of repair and more problems arose. Everyone in the service department was friendly and intentional delivering great service. Thanks, it m Needed a day of repair and more problems arose. Everyone in the service department was friendly and intentional delivering great service. Thanks, it made my day. More
by michie1515
Employees Worked With
Jim McCloud
September 16, 2018
Outstanding This dealership never seems to be a great service center. They always under promise and an go the extra mile to serve the customers. I will always dri This dealership never seems to be a great service center. They always under promise and an go the extra mile to serve the customers. I will always driver a hour from where I live to have service done here. More
by MWONNACOTT2000
Employees Worked With
Other Employees :
Harley Wood, Butch Martin, Jim McCloud, Rob Goodlow, Joe Nall, Jason Bone
September 16, 2018
Service Went in for an oil change and tire rotation, found out the front driver's side tire was out of alignment, so approved front end alignment. I asked ho Went in for an oil change and tire rotation, found out the front driver's side tire was out of alignment, so approved front end alignment. I asked how long it would take to have the vehicle serviced, I was told 1-1/2 to 2 hours. I was called to authorize the replacement of the air filter. I authorized the replacement and was told the car was completed once the air filter was replaced. I was being picked up by the shuttle driver and the driver hadn't arrived after 40 minutes so I called the dealership and was told that the alignment was not completed and that I would be called to let me know the service was completed and the shuttle driver was on his way. In total the service took 5-1/2 hours, which is a lot different than what I was told. More
by pgarcia3
Employees Worked With
Jason Bone
September 13, 2018
quick and complete. The people and results were very professional and complete. I have always had excellent service and follow up on the 4 vehicles we have purchased fro The people and results were very professional and complete. I have always had excellent service and follow up on the 4 vehicles we have purchased from Dick Scott. More
by jfsuarez59
September 12, 2018
I got my Dream Car from Dick Scott Plymouth! I couldn’t be more happy! Holly Marks was fantastic and helped me to get my dream car! She went above and beyond the call of duty. If you are looki I couldn’t be more happy! Holly Marks was fantastic and helped me to get my dream car! She went above and beyond the call of duty. If you are looking to buy a car this is the place to go! And make sure you have a little chat with Bob, a Dodge Challenger enthusiast like myself. More
by CARIM.SOLDATELLI
