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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,371 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,371 reviews

September 08, 2018

Words cannot convey the level of care. Words cannot convey the level of care, and compassion that received during our experience, and through the years going to Dick Scott. It isn't a far More

by Jerjen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Jarrett Schmidt
Sep 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are so happy to have had the chance to help with your purchase and glad we could make you feel right at home. We hope you enjoy your new vehicle and we look forward to seeing you on your next visit with us!

September 07, 2018

3.92 ScatPack Holly was my beautiful saleswoman who went beyond finding me a Charger with more bells and whistles in it then I knew the vehicle came with. Terrific More

by r1owner00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Marks, Steve Sanker
Sep 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Charger! We are glad to hear Holly was able to find you the perfect vehicle to fit your needs. We hope you enjoy your new Charger and we look forward to seeing you on your next visit!

September 07, 2018

Excellent customer service! This is not my normal dealership. However, the moment I pulled into the service garage I was approached with a greeting and assistance. Thanks so More

by akelly0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
Sep 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

September 07, 2018

Oil Change Service Very quick and courteous service. Greeted right away upon arrival, got vehicle in quickly, and service took less than 30 minutes. Members of staff sto More

by thompsonetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Sep 10, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

September 06, 2018

Satisfied new Ram 1500 owner Needed a vehicle after being in an accident. Thankfully, I went to Dick Scott Chrysler Dodge Jeep Ram, where the staff was friendly and very helpful i More

by sancenjesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
Sep 07, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to have been able to help you find a new vehicle and make it easy and efficient. We hope you enjoy your new vehicle and we look forward to seeing you on your next visit with us!

September 05, 2018

Visit to Dick Scott The service I received was friendly, courteous and professional. My wife and I were greated soon after we stopped at the dealership. Unlike the other More

by ASTEEBY62
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Tucci
Sep 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are so happy to have had the opportunity to work with you and help find your new vehicle. We are glad to hear how much you are enjoying your new truck and look forward to seeing you on your next visit with us!

September 05, 2018

Not impressed During repair technician caused RF wheel speed sensor to turn on ABS/TC lights on dash, that were NOT on when delivered to dealership. Service writer More

by mittenjeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim McCloud, Rob Goodlow
Sep 13, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are sorry you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We take all comments and concerns seriously. During your repair our technician only worked on the initial complaint requested. We were told you wanted to complete the additional concerns on your own. We apologize that you are not satisfied with your experience. Our Service Manager has been made aware of your experience. He can also be reached at 734-451-2110.

September 05, 2018

My experience Great friendly service Very professional Jarrett my sales professional listened to what I wanted and came through very well The new Jeep is exac More

by SamR1234
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schmidt
Sep 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jarrett provided you with the best experience and customer service! We hope you enjoy your new vehicle!

September 05, 2018

Very satisfied customer! Jarrett was awesome! He leased my Jeep to me at an amazing price! I am super happy and satisfied! I feel like royalty driving my 2018 Jeep Grand Chero More

by SkniDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Bates, Jarrett Schmidt
Sep 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep Grand Cherokee!! We are so glad Jarrett was able to help you with your lease and provide such great customer service. We hope you enjoy your new Jeep!

September 05, 2018

Helpful and accommodating Everyone I spoke with was very helpful. Although I was there for a long time, I was kept up to date on what was going on. The process was explained to More

by PARKERRTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to hear you were provided with great customer service. We hope you enjoy your new vehicle!

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