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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,370 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,370 reviews

September 03, 2018

Phenomenal Experience All Around! Ricky Perez not only got me out of a truck I was buried in, he saved me $$$ on 2 new vehicles. A+++ sales and service! More

by MICHAEL@CLARKANDALDINE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
Sep 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Ricky was able to find you a new vehicle to fit your needs and budget. We hope you enjoy your new vehicle!

September 02, 2018

Excellent Jim McCloud greeted with a smile me upon entering the service department, shared service options and available packages, offered beverage and snack op More

by J Maranian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Sep 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jim provided you with the best experience and customer service! We look forward to seeing you on your next visit!

September 02, 2018

Pick up There is a slow leak in the right front tire that wasn’t there when I dropped the car off for service ( + 7 miles on the odo). Didn’t have time to ar More

by jj1989
Recommend Dealer
No
Employees Worked With
Jason ?
Sep 13, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are sorry to hear you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. Our Service Manager, Butch Martin, is aware of your experience and is working to address the concerns in your review. We have reached out to you to rectify your concern. We sincerely apologize for your inconvenience.

September 02, 2018

Satisfied again Cruise control not working. Made an appt. It was fixed by end of the day. I feel staff is honest. I am greeted with friendly faces, and they repai More

by klgmcquade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Sep 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

September 01, 2018

Under warranty repair I went to service may car, 10 days no phone call no follow up, i went to the dealer to check it out, i was told the car is ready, i asked for the key More

by naser145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Goodlow
Sep 13, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are sorry to hear you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We sincerely apologize for your inconvenience and for any miscommunication during your visit. We have been working with you to rectify your situation and hope that we have helped successfully resolve the complaints addressed in your review.

September 01, 2018

Excellent experience as always! This is the 9th car my family has purchased from Dick Scott (personally my 3rd). All but two have been through Antwone and that was only because he w More

by lisakretsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy
Sep 04, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the chance to work with you again and that Antwone was able to find you exactly what you were looking for. We hope you enjoy your new vehicle and we look forward to working with you again in the future!

September 01, 2018

Awesome I've tried three other dealers close to home and found all three lacking in their service. So I decided to drive 34 miles one way to use Dick Scott an More

by saltwaterjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
Sep 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and provide you such excellent customer service! We look forward to seeing you on your next visit with us!

August 31, 2018

Very professional I have been owning Chrysler vehicles for over 20 years. I have had service done at other Chrysler dealerships within 25 miles of my home and I feel th More

by jjd6288
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim McCloud, Rob Goodlow
Aug 31, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We appreciate the opportunity to earn your business and provide you with the best experience and customer service! We look forward to seeing you on your next visit!

August 31, 2018

Harley is a wonderful employee to represent DIck Scott Dodge Harley has empathy for his customers which is so lacking at a lot of organizations.in this day & age. You are very lucky to have him as an employee. More

by elvis_loves_me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Wood
Aug 31, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Harley was able to provide you with such excellent customer service!

August 31, 2018

Excellent Thank you for your fast prfessional service. Best dealer service experience. I will refer to all! Service advisors courteous. Waiting room nice and c More

by malikhiderdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Aug 31, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

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