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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,370 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,370 reviews
August 31, 2018
Professional I am retired from Chrysler so I have to buy the product. I did not have to go to Dick Scott by I saw an add that got me there. I'm glad I went. Salesm I am retired from Chrysler so I have to buy the product. I did not have to go to Dick Scott by I saw an add that got me there. I'm glad I went. Salesman Jacin Lohman made my sales experience painless. He knows the product, was professional and easy to work with. When I received the vehicle, he explained all the features in detail so that I understood them. It's been 10 years since I got a new vehicle, so this was important to me. He also said he would go over everything with my wife also, whenever she wants. A great experience overall. More
by gas9919
Verified CustomerEmployees Worked With
Jacin Lohman
August 31, 2018
Very professional and provides great service. The service group are very customer focused from arrival to service complete. They greet you when you come in, explain the service to be completed and The service group are very customer focused from arrival to service complete. They greet you when you come in, explain the service to be completed and keep you updated. More
by cheryl.d.kaszuba
Employees Worked With
Jim McCloud, Rob Goodlow
August 29, 2018
ALLWAYS THE BEST THE BEST DEALERSHIP WE'VE DELT WITH IN 20 PLUS YEARS. WE'VE TRIED OTHERS BUT HAVE NOT BEEN TREATED AS SPECIAL AS WE ARE HERE ALWAYS AT DICK SCOTT DODG THE BEST DEALERSHIP WE'VE DELT WITH IN 20 PLUS YEARS. WE'VE TRIED OTHERS BUT HAVE NOT BEEN TREATED AS SPECIAL AS WE ARE HERE ALWAYS AT DICK SCOTT DODGE. More
by fandwinger
Employees Worked With
August 28, 2018
Terrific service experience I had a very good experience with the service department- Rob G took care of me. Ron and his team were friendly and professional - and took time to I had a very good experience with the service department- Rob G took care of me. Ron and his team were friendly and professional - and took time to explain my service options. Great job! More
by TLT20203
Employees Worked With
Rob Goodlow
August 28, 2018
Return customer This is the 6th vehicle I have leased from Dick Scott and the experience gets better each time I do..The sales manager, the sales agent and the financ This is the 6th vehicle I have leased from Dick Scott and the experience gets better each time I do..The sales manager, the sales agent and the financial manager were all very helpful, professional and friendly. If you are looking for a dealership this is where you need to go.. More
by devria
Employees Worked With
Jack McKenna
August 28, 2018
The Salesman Dominic Tucci was the best he was always there when we had questions and always answered the phone when we called if not called right back very respec Dominic Tucci was the best he was always there when we had questions and always answered the phone when we called if not called right back very respectful person to work with made shopping for a car very easy More
by Bryan Stephenss
Employees Worked With
Domenic Tucci
August 27, 2018
Easy Peasy! I happened across the Dick Scott Dodge Used Car site and found a vehicle that was exactly what I was looking for. I traveled over an hour to test dri I happened across the Dick Scott Dodge Used Car site and found a vehicle that was exactly what I was looking for. I traveled over an hour to test drive the vehicle and Richard made the test drive, quote and trade-in process work very simply. Then, when I sat down with the finance person, Justin, he was quick and professional. I'd buy here again even though they are not my neighborhood dealer! Well worth the trip. More
by terrylang1
August 27, 2018
Quick and on the mark Went in for an oil change and also received a recall software update. Team was courteous and helpful. Time estimate was pretty bang on where my 5yr so Went in for an oil change and also received a recall software update. Team was courteous and helpful. Time estimate was pretty bang on where my 5yr son that was with me was still occupied in the service wait area and had not started to complain! :) More
by costasm13
Employees Worked With
Harley Wood, Jim McCloud
August 26, 2018
oil change The worst customer service on a Saturday morning. The gentleman helping me was very rude. I will never return to this dealership again. I recommend go The worst customer service on a Saturday morning. The gentleman helping me was very rude. I will never return to this dealership again. I recommend going elsewhere where they appreciate their customers. Please review your management on Saturday’s. More
by kmerry3112
Employees Worked With
I am not sure the gentleman’s name.
August 25, 2018
Very pleasant This service was very friendly and clean and fast I would tell all my friends to come here. Sorry what else can I say it was great This service was very friendly and clean and fast I would tell all my friends to come here. Sorry what else can I say it was great More
by curtnicholas
Employees Worked With
Rob Goodlow
