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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,369 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,369 reviews
August 17, 2018
Efficient and Knowledgable My salesman, Jarrett, who was relatively new to the dealership provided excellent service for a first time lease. If he did not know the answer to a q My salesman, Jarrett, who was relatively new to the dealership provided excellent service for a first time lease. If he did not know the answer to a question I had asked, he was not shy about contacting a coworker who knew the answer instead of giving any false information. Justin, in finance was superb and the process was efficient and enjoyable. I would recommend this dealership. More
by Kyle K.
August 17, 2018
Jeep. Recall and Service Excellent. That’s 2hy I go to this service center. I was a walk-in. Took me right away and was out under the estimated time Excellent. That’s 2hy I go to this service center. I was a walk-in. Took me right away and was out under the estimated time More
by wr1949
Verified CustomerEmployees Worked With
Jim McCloud
August 16, 2018
Everyone that we worked with was extremely friendly!! I was extremely happy with the service and friendliness of everyone we worked with there. Will definitely be recommending Dick Scott to friends and fa I was extremely happy with the service and friendliness of everyone we worked with there. Will definitely be recommending Dick Scott to friends and family! More
by KHICLMAN
Employees Worked With
Eric Roundy, Ricky Perez
August 13, 2018
Service Great service and friendly staff. Had an oil change and tires rotated on my 2010 Commander. 150,000 miles thanks to the service and care that the Dick Great service and friendly staff. Had an oil change and tires rotated on my 2010 Commander. 150,000 miles thanks to the service and care that the Dick Scott dealership has given me over the years. Thank you. More
by malexander0106
Employees Worked With
Jim McCloud
August 12, 2018
Terrible After 2 weeks and over $900.00 my truck is still not right. Jim McCloud on at least 3 occasions did not return my phone calls. When I tried to compl After 2 weeks and over $900.00 my truck is still not right. Jim McCloud on at least 3 occasions did not return my phone calls. When I tried to complain to the service he would not let me speak. He said "I KNOW ALL ABOUT THE SITUATION." I was never given the opportunity to inspect my old parts (Per state law) After over 20 years of driving Ram Trucks, how I was treated is making me consider going to FORD More
by StevenJ
Employees Worked With
Service Manager, Jim McCloud
August 12, 2018
convenient, thorough,professional, a great experience This Dealership is just great! Always accommodating and thorough! Always a great experience! I've been a customer for many years and lease several veh This Dealership is just great! Always accommodating and thorough! Always a great experience! I've been a customer for many years and lease several vehicles! More
by laradangoldman
August 11, 2018
Ask for Jacin Lohman I used the same dealer for 15 years until I moved out of state. I was extremely satisfied with the level of service from Jacin, to the finance office I used the same dealer for 15 years until I moved out of state. I was extremely satisfied with the level of service from Jacin, to the finance officer, to the dealership management. Courteous professional, and above all knowledgeable. Ask for Jacin Lohman. More
by Blitz
Employees Worked With
Jacin Lohman
August 11, 2018
Great Experience We just leased a new Jeep from Dick Scott and had a great experience. Our sales person and the sales manager involved in our purchase were nice, knowl We just leased a new Jeep from Dick Scott and had a great experience. Our sales person and the sales manager involved in our purchase were nice, knowledgeable and professional. They made this leasing experience much more enjoyable than our previous lease. Thank you for making this purchase feel good and right- You have customers for life! More
by jaclynig
August 11, 2018
Service dept. Went in to service department without an appointment for an oil change and tire rotation. Very efficient and friendly. Took my vehicle right away and Went in to service department without an appointment for an oil change and tire rotation. Very efficient and friendly. Took my vehicle right away and called me when it was finished, even washing my vehicle for me. Great service. Thank you. More
by Dpr
Employees Worked With
Jim McCloud
August 11, 2018
Great and courteous service with friendly and professional type of attitude making you feel as though you are really being taking care of and that you will and courteous service with friendly and professional type of attitude making you feel as though you are really being taking care of and that you will get great service with no added on or unreasonable repairs. More
by johnmuscat555
