
Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Rob Goodlow took great care of me. Rob was right there when I pulled in and made the whole process very smooth for me. They had my vehicle ready when Rob said it would be ready. He's my Rob was right there when I pulled in and made the whole process very smooth for me. They had my vehicle ready when Rob said it would be ready. He's my "go to" guy. More
Good deal!!!! Was a good experience,,we do not wait so much,the negotiation was quick,,they have a good offer of leases,and my son is really happy!!!😃l recomend, Was a good experience,,we do not wait so much,the negotiation was quick,,they have a good offer of leases,and my son is really happy!!!😃l recomend, More
Bad Experience I had few scratched on my car after my oil change. Service manager simply said they did not do it. I strongly believe it happened during oil change an I had few scratched on my car after my oil change. Service manager simply said they did not do it. I strongly believe it happened during oil change and he simply ignored me. Not at all happy. More
Poor customer service When we purchased my wife's vehicle a few months ago, we really liked our sales guy (Dan). Nice experience, nice guy. My father was in the market to When we purchased my wife's vehicle a few months ago, we really liked our sales guy (Dan). Nice experience, nice guy. My father was in the market to buy a car so I recommended Dan. When he went in to the dealership and asked for Dan, he was told he no longer worked there. Yesterday I took my truck to the dealership for its oil change and to have some recall work done. I was told it would be under an hour. While I waited this "hour", I saw Dan, who told me he didn't go anywhere but in fact whoever saw my father was another salesperson, trying to get the sale (my dad ended up buying a Ford due to his experience with this other salesperson). Over an hour goes by so I asked about my truck. "They're just finishing up", I'm told. I go to have a cup of coffee. No coffee. Figured I'd let them know the pot is empty...the guy I told snickered and shook his head while looking down when I told him. Guess that's not his job. Awhile later, no truck still. No coffee either. When I inquired yet again, after hour 2, about my truck I was told "just finishing up and putting the information into the computer". Nearly 4 hours later, I have a headache from no coffee and have to ask AGAIN about my truck. "Just finishing up..." Of course. I told the guy he could have told me it was going to take almost 4 hours and I could have made other arrangements and not wasted my day. Liars. I won't be going here again. More
Great experience Quick, easy, in and out purchase. Everyone was helpful and made sure I was taken care of. I have bought several trucks from them in the past, I will Quick, easy, in and out purchase. Everyone was helpful and made sure I was taken care of. I have bought several trucks from them in the past, I will not hesitate to go back. More
Fit you in for services the same day or next day. Rob has been my salesman since I first brought my vehicle in for services this year. It seems like I been knowing him forever. He makes you feel like Rob has been my salesman since I first brought my vehicle in for services this year. It seems like I been knowing him forever. He makes you feel like family. He's sincere and honest. You can tell by his conversation on the phone with other customers. More
Best Dealership ever!!! Eric was wonderful to work with explaining every detail down to the insurance. If I could give him 10 stars I would lol See you in three years Eric was wonderful to work with explaining every detail down to the insurance. If I could give him 10 stars I would lol See you in three years More
Good Service but it took forever We had the car towed to the dealership on a Monday. Despite numerous calls and voice mails left for the service center, nobody called us back. Final We had the car towed to the dealership on a Monday. Despite numerous calls and voice mails left for the service center, nobody called us back. Finally late on Wednesday they returned our call only to tell us they needed to order the part. They finally finished the very expensive repair on Friday. Obviously they didn't even look at the car on Monday or Tuesday. And they refused to give us an update. More
Great experience Very informative and helpful! I walked in not knowing what to expect and everything was explained in a way that was understandable. They were able to Very informative and helpful! I walked in not knowing what to expect and everything was explained in a way that was understandable. They were able to get me something great within my budget. More

Wonderful Customer Service. The employees at Dick Scott have been nothing but a pleasure to work with since my father bought his first Jeep a couple years ago. Ever since, even f The employees at Dick Scott have been nothing but a pleasure to work with since my father bought his first Jeep a couple years ago. Ever since, even for simple things like an oil change, I have received nothing but respect and care from the employees who have helped me. This time around I leased a new vehicle from Donald Freeman. He was a pleasure to work with and was able to help me secure exactly the vehicle I wanted. Dick Scott is a wonderful dealership and whoever helps you purchase/lease a new vehicle I can guarantee will be a pleasure to work with. I would recommend them to family and friends. More