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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,368 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,368 reviews

July 08, 2018

Sensational Great customer service. I found the perfect car. I love my new 2018 charger. I was in and out the dealership and the staff was friendly and very helpf More

by CHARLEYOSBOURNE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have been able to help you find the perfect vehicle! We hope you enjoy your new Charger!

July 08, 2018

Great experience My sales woman, Holly Marks worked hard To get me what my family needed, within our price range. We love our new Pacifica. We will gladly be returnin More

by BRADSHANKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Pacifica! We are glad Holly was able to find you the perfect vehicle to fit your families needs! We hope you enjoy your new Pacifica!

July 07, 2018

quick professional service I have two vehicles that are the same make and model. They both needed the same recall service. The service advisor that assisted me was both profes More

by devria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit with us!

July 07, 2018

Dealership Rating and Recommendation I would highly recommend this dealership. Excellent sales staff, listens carefully, explains any questions, offered several vehicles that met my finan More

by NSD42010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have had the opportunity to earn your business and provide you excellent customer service! We hope you enjoy your new vehicle!

July 06, 2018

The Best Dealership I’ve Ever Been To I just purchased a 2018 Wrangler JL Rubicon. Hands they have the best prices, best customer service and Best vehicles I’ll never go to another dealers More

by Cle8821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Wrangler! We are glad to have had the opportunity to help you find your new Jeep! We hope you enjoy it!!

July 06, 2018

Awesome Great service in and out im very satisfied the best service I’ve ever had I look forward to doing more business with Dick Scott Thanks you see you six More

by Scat Aye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to have had the opportunity to work with you and look forward to working with you soon! Enjoy your new vehicle!

July 06, 2018

SHOWCASE OF A DEALERSHIP Clean, friendly environment Knowledgeable and efficient staff. Sales experience was top notch. Price was very competitive. Holly was able to get me i More

by mamamia66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Holly was able to provide you with such great customer service! We hope you enjoy your new vehicle!

July 06, 2018

Great experience Great job by Maddison! Very professional and knowledgeable sales person and experience overall. Definitely listened to me and gave me ample time with More

by DRZEWICKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddison Prether
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Maddison provided you with the best experience and customer service! We hope you enjoy your new vehicle!

July 06, 2018

Easy and helpful Ricky was great. Friendly, informative, and helpful. They have an easy non pushy atmosphere. Justin in finance was pleasant too. They both have a sens More

by BMOLLNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez
Jul 11, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Ricky and Justin provided you with the best experience and customer service! We hope you enjoy your new vehicle!

July 06, 2018

Did not return phone calls in a timely manner or not at all Did damage to my vehicle and treated me like I was lying. Did not return phone when they said would or not at all. Did not reset the dash panel or More

by menace445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Nall
Jul 18, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. Our Service Manager has looked further into your complaint and has also reached out to you. Upon inspection of the reported damage, it was concluded that it was not new damage that could have been done while in our service department. As for the oil change sticker and light, we do apologize that those items were not updated. We do apologize that we have not been able to successfully resolve your complaint.

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