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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,368 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,368 reviews

May 31, 2018

Great job Excellent. Mike B. was professional and did a great job communicating with me. I appreciate that the cost of future work was given to me in writing. More

by susanmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 31, 2018 -

susanmorgan responded

I think I use the wrong nsme

Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are happy to hear you were provided with excellent customer service!

May 31, 2018

Jeep was in an accident I really appreciated the followup every day. It was awesome getting my car back 1 week earlier than I expected. My car came back to me washed and deta More

by jeterbug012
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Monforton , Tim Larson
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

May 31, 2018

Surprisingly great lease purchase! My new vehicle lease was very pleasant and seamless. I experienced no difficulty whatsoever with my transaction and found it remarkably enjoyable from More

by TTJHOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddison Prether
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such excellent customer service and hope you enjoy your new vehicle!

May 30, 2018

Tire repair Had a nail in my tire. Stopped on Saturday afternoon and got it repaired in under 30 minutes! Thanks for getting it done so quickly. More

by kgsticks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with such quick and efficient service!

May 30, 2018

Service was performed promptly and accurately Problem was diagnosed properly and was promptly corrected. There was a service bulletin on the problem, a lube oil pressure sensor defect. The corpo More

by rjsalmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

May 28, 2018

A Blessing What a blessing! When I needed a new vehicle, Jacin worked with me to make a deal I could both live with and actually enjoy. Justin made the paperwo More

by tracklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacin Lohman
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad you were provided with such excellent customer service! We hope you enjoy your new vehicle!

May 26, 2018

Car pick-up When I came to pick up my car, I was told it’s outside. It turned out to be about 150’ Walk....I am on oxygen, and the walk to it was extremely diff More

by terkart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not know names of service people
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. We sincerely apologize for your inconvenience and will most certainly take your comments and use them to improve our process going forward.

May 26, 2018

Amazing as always Jim in service is an amazing person to have on your staff and is a value to your company. He goes over and above for everyone he works with. More

by poison2569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Jim has provided you with such exceptional service. We look forward to seeing you on your next visit!

May 26, 2018

Excellent service and excellent salesmans Went in for my normal service (always get my truck serviced there). Very friendly and fast. They never try to sell me something I don't want. As More

by johnnychaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman, Jim McCloud
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with excellent customer service by our service and sales staff. We look forward to seeing you on your next visit!

May 25, 2018

Short Notice Service Needed I had a problem with the car accelerating while I was driving down the road even when I did not have my foot on the accelerator pedal. The only way t More

by ReviewAuthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Jun 08, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such excellent customer service! We look forward to seeing you on your next visit with us!

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