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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,388 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,388 reviews
May 15, 2018
Regular Service visit was super easy Joe was outstanding, He was great, recommended what the vehicle needed and work out any incidentals, Will service my vehicles in here from now on. Joe was outstanding, He was great, recommended what the vehicle needed and work out any incidentals, Will service my vehicles in here from now on. More
by J. C
Verified CustomerEmployees Worked With
Joe in Service
May 11, 2018
Great service We always get great service when we go to Dick Scott's Chrysler Dodge Jeep Ram.So when it came time to get the oil changed we know where to take our P We always get great service when we go to Dick Scott's Chrysler Dodge Jeep Ram.So when it came time to get the oil changed we know where to take our Pacifica More
by gppriebe
Employees Worked With
Jim McCloud, Stephen Sanborn
May 11, 2018
Excellent Service As a woman that works in PR I was highly impressed by the customer service and attentiveness. Thank you to everyone that helped me but special thank y As a woman that works in PR I was highly impressed by the customer service and attentiveness. Thank you to everyone that helped me but special thank you to Ricky Perez. More
by LAUREN.ALLEY0210
May 11, 2018
Alignment Did an alignment on Tuesday. Car was really going left. They did not correct it. Obviously did not test drive. Went back Thursday (the soonest I c Did an alignment on Tuesday. Car was really going left. They did not correct it. Obviously did not test drive. Went back Thursday (the soonest I could go). They rotated the tires and it seems to be O.K. Did not road test. More
by sawilliams10
Employees Worked With
Ryan Decamp 1259 and #1598, Jim McCloud
May 11, 2018
Service was great My salesmen makes it easy when it comes to purchasing a vehicle. All I have to do is Tell hi. What I want and he takes care of the rest. My salesmen makes it easy when it comes to purchasing a vehicle. All I have to do is Tell hi. What I want and he takes care of the rest. More
by calwest68
Employees Worked With
May 10, 2018
Working with Rob Goodlow in service was great! Rob worked with my son, Erik, and just helped us understand the problem and worked around Erik's schedule. He kept us up to date on the part delivery Rob worked with my son, Erik, and just helped us understand the problem and worked around Erik's schedule. He kept us up to date on the part delivery and the car was in and out with no problems. A big thanks to the Service team! Matt Middendorf More
by middy18
Employees Worked With
Rob Goodlow
May 10, 2018
Everything was great Jim was great and got my car back as promised. Car came back clean everything went well. I would recommend this got to my family and friends in a fut Jim was great and got my car back as promised. Car came back clean everything went well. I would recommend this got to my family and friends in a future and I will be a repeat customer. More
by berroproperties
Employees Worked With
Jim McCloud
May 10, 2018
Could Have Been Better The person in finance was not friendly or inviting, he had a "who cares" attitude. I did not feel my business was valued at all. The person in finance was not friendly or inviting, he had a "who cares" attitude. I did not feel my business was valued at all. More
by MIZAUDIE5
May 10, 2018
Oil change Rob in service was very helpful and provided excellent customer service!!! I was in and out, very comfortable setting and professional.. definitely wi Rob in service was very helpful and provided excellent customer service!!! I was in and out, very comfortable setting and professional.. definitely will refer family and friends. More
by ternaj35
May 09, 2018
Fast oil change Stopped in for a quick oil change after work. Done and on my way in 30 minutes! The service tech was very friendly and let me know that he checked all Stopped in for a quick oil change after work. Done and on my way in 30 minutes! The service tech was very friendly and let me know that he checked all my cars fluids. Thanks guys! More
by StanS
Employees Worked With
Jim McCloud, Kyle Comstock
