Back

Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,390 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Contact Dealership

684 W Ann Arbor Rd

Plymouth, MI

48170

Directions

By Type

Showing 2,390 reviews

April 16, 2018

Awesome Got me in a perfect vehicle for a great price. Would recommend this dealership to everyone I know! It was quick and easy. Everyone was really friendly More

by Gotcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad you were provided with such excellent customer service! We hope you enjoy your new vehicle!

April 14, 2018

collision review Great experience. Done just as it was explained. Paint job was superb. Highly recommended. Took just a bit longer than original quote but the work More

by alex.robertsoniii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larson
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We are glad to hear we were able to provide you with great customer service and that you were satisfied with your repair!

April 14, 2018

The only place I go to service both my vehicles. Great dealership. The only place I will take both my vehicles to be serviced. Great people working there. Always polite and will to help you out wit More

by jonplatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear your were provided with such excellent customer service! We look forward to seeing you on your next visit with us!

April 13, 2018

Friendly and welcoming Holly was an excellent Sales rep and all other staff members who assisted us were warm and welcoming while we handled our lease deal. Paperless signi More

by McLeod Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Durango! We are glad Holly and our sales team were able to make your purchase experience as easy and efficient as possible! We hope you and your family continue to enjoy your vehicle for many years!

April 12, 2018

Thank you Jim is a hard working and he took so care about my car and thank you again.... i told my family and friends about the service More

by Nicole19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We appreciate your recommendations and are glad to hear Jim was able to provide you with excellent customer service!

April 12, 2018

Excellent Service! I called for service on our Dodge Caravan on behalf of my husband who has been working 10-12 hrs 7 days a week for the past several weeks. Both the se More

by amysemail01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have been able to make your visit to our service department as hassle free and convenient as possible!

April 11, 2018

They treat you like you're dumb I will never bring my car here again. I chose this place bc I thought I could trust the dealership not to take advantage of me. I couldn't have been m More

by LizzieLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim McCloud
Apr 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We take all comments and concerns seriously. Upon inspection of your vehicle it was found that your brakes needed to be replaced. We provided a quote for the brake job based on replacing with OEM parts originally. With some brake jobs it is recommended, based on vehicle mileage, to have your brake fluid flushed. It was also recommended, based on mileage, to have transmission service performed. These recommended services are not required, however, we always provide a price estimate if a customer is interested in having the services done. We also found that the vehicle axle was leaking. There was no sign of crack, just a leak. This leak was not part of the roaring noise. Again, a price quote was provided for the leak. We make sure to inform our customers upfront of all costs, including any recommended maintenance. It is always up to our customers to decline the additional services. The customer may also choose aftermarket parts rather than OEM parts. This would decrease the amount of the quote for the brake service. We sincerely apologize if there was any failure to communicate your options with you during your visit with us.

April 11, 2018

Excellent customer service. Mr. Jim McCloud handled all my questions. He was very informative concerning my type of service. Service maintenance personnel were excellent. More

by sshelton038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks, Dan Powers, Jim McCloud
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Jim provided you with excellent customer service and that you were happy with your service appointment!

April 10, 2018

Amazing experience I've been coming to Dick Scott for years every time I always have an amazing experience I will for sure be telling my family. More

by Kelbel21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to work with you again on your recent vehicle purchase. We hope you enjoy your new vehicle!

April 10, 2018

Awesome as always! There wasn’t a second thought on where I should go & who I should work with when trading in my lease. Ricky & the whole team are incredibly helpful & More

by carina.madrigal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Ricky and our Sales Team were able to provide you with such excellent customer service!

...
175
...