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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,392 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,392 reviews

April 06, 2018

Very quick service and friendly Rob took care of the problem quickly for me and had me out in under twenty minutes. He was friendly and efficient and everyone there said hello when More

by piersonizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your visit with us! We are glad Rob provided you with such fast and excellent customer service! We look forward to seeing you on your next visit with us!

April 05, 2018

Fantastic Love Jason Scott and have purchased/leases several vehicles in the past and will do so again in the future. Always very helpful, accommodating, and fr More

by amy_massie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacin Lohman, Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business again and hope you enjoy your new vehicle!

April 05, 2018

Oil change leads to bro Ken wiper I went in to get my oil changed with my kids. While we were waiting a young man informs me that he cracked my window wiper and a new one will cost $20 More

by arismk03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle was nice. Not sure of name of young man who broke wiper, Kyle Comstock
Apr 13, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience at our dealership. Due to the deteriorated condition of your wiper blade our tech did remove it to better explain why it needed to be replaced by showing you where the issue was. After you declined a replacement we attempted to replace your original wiper blade back on your vehicle. This is when we were not able to put the wiper blade back on your vehicle due to it's worn condition. We do apologize for not being able to quickly resolve this situation while you were in our dealership. If you would like to discuss this matter further please do not hesitate to contact our Service Manager, Butch Martin, at 734-451-2110. He will be happy to resolve your concerns!

April 05, 2018

Professional, helpful & courteous ! Rob the service technician was very helpful & knowledgeable. Service only took about an hour. GREAT service department. I would highly recommend DICK More

by teddymakuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob goodlow
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review and recommendation! We are glad to hear you were provided with such great customer service! We look forward to seeing you on your next visit with us!

April 04, 2018

Excellent experience Dan Powers was very knowledgeable and personable. He made the whole trade-in/lease process as smooth as possible. I had two dealer installed accesso More

by RACERKEN45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Powers
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Dan was able to make your purchase experience so easy and efficient! We hope you enjoy your new vehicle!

April 04, 2018

Quick, painless, and fair. Purchased a vehicle quickly. Dan Powers was very friendly and helpful. We quickly negotiated and came to an acceptable agreement. Everyone I met with More

by JORDANSANTOS1
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Powers
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Dan provided you with such excellent and efficient customer service! We hope you enjoy your new vehicle!

April 04, 2018

Possible water leak front right of car Kyle the service write up person was very personable yet professional. Understood why I came in, and handled my problem. A possible condensation acc More

by lmkphd007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Kyle was able to provide you with such excellent customer service!

April 04, 2018

New car Surprised by how quick everything was completed. Years before it could take 2 hours to buy or lease a car. Happy this was not the case. More

by slk0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to have had the opportunity to work with you again and happy you were provided with such efficient and great customer service! We hope you enjoy your new vehicle!

April 03, 2018

Outstanding Quality and knowledgeable staff is what sets Dick Scott apart from other shops. Not only did I receive fast and friendly service but also the assuranc More

by sekuhary0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and provide you with such excellent customer service!

April 02, 2018

Great experience with service and staff I took the my jeep into the service department for repairs. The staff was extremely helpful, informative, and patient. I have been here more than onc More

by jbah1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to hear that you received such excellent customer service! We look forward to seeing you on your next visit with us!

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