Back

Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,393 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Contact Dealership

684 W Ann Arbor Rd

Plymouth, MI

48170

Directions

By Type

Showing 2,393 reviews

March 30, 2018

Experience with leasing cars. I leased two new compass Jeeps. I have been leasing from this dealership for the last 10 years. I have leased a total of 12 cars so far. My experience More

by IMADYBAKKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McKenna
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeeps! We are glad to hear that Jack and our Sales Team provided you with excellent customer service! We hope you enjoy your new Jeeps and we look forward to working with you again in the future!

March 29, 2018

Great Experience I've been going to Dick Scott for years, I would not go anywhere else. Larry Welsh is my sales guy, he's the best. More

by mark.crowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Larry was able to again provide you with excellent customer service! We hope you enjoy your new vehicle and we look forward to working with you again in the future!

March 29, 2018

Best Dealership and Sales Employee Ever! I was extremely grateful for Antwone. I was referred to him by a relative. I completed my credit application online and in two days I was approved. An More

by Diva18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep! We are glad Antwone was able to make your purchase experience easy and efficient! We hope you enjoy your new Jeep!

March 28, 2018

Kyle in Service is THE REASON I come to your dealership!! Kyle in your Service Department is THE REASON I come to your dealership. I have dealt with him MANY times and he makes it professional and enjoyable a More

by boatbum1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear Kyle provides you with great customer service! We look forward to seeing you on your next visit!

March 28, 2018

Not pushy and fun/easy to work with. We came in looking to get a great deal on a Ram 1500 (2018) and exit a lease 4 months early. We lowered our monthly payment and got the deal we wanted More

by ferreradaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We also worked with Eric, don't have his last name, but he was very helpful., Holly Marks
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram! We are glad Holly and Eric provided you with excellent customer service! We hope you enjoy your new truck!

March 27, 2018

Fast & Friendly service department Service tech. Called himself to ask aboyt a moduale i needed to install for the factory trailer break. He also explained to how to install it once i g More

by tcl777.tl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Stephen Sanborn
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided you with great customer service!

March 27, 2018

Garbage service 3 weeks my truck was at the service waiting for a part it was rescheduled 3 times still didn’t get done they never pick up the phone just horrible per More

by metroforall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Comstock
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience in our service department. We show that you requested OEM parts specifically rather than other aftermarket options. The OEM parts were on backorder, which was the cause for the delay. We did contact you throughout the time your vehicle was in our shop to keep you updated on the status of the parts you requested. However, you picked up your vehicle before we were able to receive the parts and complete the service. We sincerely apologize for the inconvenience.

March 25, 2018

Leak under front right side Excellent service, very friendly write up person Kyle, as well as professional. Listened and help with the cars problem. Was able to fit my car in a More

by lmkphd007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Mar 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with excellent customer service! We look forward to seeing you on your next visit with us!

March 22, 2018

Professional and courteous My car had a recall on the airbag on the passenger side, so there was no charge to me. Kyle was professional and courteous. When I called to get a s More

by donna.katafiasz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Mar 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your taking to time to review your experience in our service department. We are glad Kyle provided you with such excellent customer service!

March 21, 2018

Amazing Sales Team I have bought a lot of cars in my life and I rarely have a great experience, but this was one of those times when I needed to share with everyone. Go More

by PMAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Antwone was able to find you exactly what you were looking for! We hope you enjoy your new vehicle!

...
179
...