Dick Scott Chrysler Dodge Jeep Ram

I took my vechicle to this dealership on 10/2011 because my car died. The service guy asked what happened, and I told him, "All of a sudden my power steering went and then my car died." It ended up being my car died. The service guy asked what happened, and I told him, "All of a sudden my power steering went and then my car died." It ended up being my fuel sensor, but they charged me twice because they said they had two different problems - power steering and car dying. I paid $160 to get it out with no work done. Everyone said it's a given the power steering goes when the car dies - it's only one issue. Icing on the cake was when I asked if they could patch the tire while it was there, and they told me there was nothing wrong with it, they just put air in it. I took it to Belle Tire from there and they patched my tire - due to a nail. Seriously - you can't even identify a nail in a tire! Then they sent a survey to my house saying that if I had any problems to contact the dealership and not fill out the survey. I did that, Joe Prokes called me back and said he would refund the money, but won't return any calls. Needless to say, my money was never refunded. I would not recommend this dealership to my worst enemy!!! More

Lindsey was friendly, extremely knowledgable, and found us the perfect car based on all of our wants/needs. She was very personable and easy to work with and made our car shopping experience a breeze. We h us the perfect car based on all of our wants/needs. She was very personable and easy to work with and made our car shopping experience a breeze. We had looked at several dealerships and none compared to Lindsey's positive attitude, knowledge of cars (specifically the Dodge Grand Caravan we purchased), and her efficiency, as we took home our car the same evening we came in to test drive it! I HIGHLY recommend her to anyone in the market for a used car! More

This was my first vehicle bought at Dick Scott and through a recommendation from my Brother it was a good choice. The manager Jason Scott was very friendly and willing to do what it took to meet my v through a recommendation from my Brother it was a good choice. The manager Jason Scott was very friendly and willing to do what it took to meet my vehicle needs. My salesman Primo Crocenzi was very knowledge about the vehicle and answered all my questions. I was able to test drive several vehicles until I found the one I liked. I would recommend this dealership to friends and family as they are very attentive to your needs and willing to do what it takes to make you happy. More

This is our third car we are buying from this dealer. All three times we worked with different reps and all three times we had a grand time. This time Antwone top them all up. He was absolutelly great to loo three times we worked with different reps and all three times we had a grand time. This time Antwone top them all up. He was absolutelly great to look up as much help and assistance for us as possible. If there is employee of the month, he would need to be employee of the year. Friendly and attentive to all our needs was also dealership manager Jason Scott. He treat us as a family. Showing around the newly constructed parts of dealership and talking about upcoming holidays. Everything you possibly could look for the best expirience in buying a new car you could find at this dealership. More

Excellent service. Friendly experience. Sales person was very efficient and knowledgeable. She made the process easy. I would come back (based on this experience) for a new or used car. was very efficient and knowledgeable. She made the process easy. I would come back (based on this experience) for a new or used car. More

Recently we had the necessity to rent a vehicle out of state and we drove the Chryser Town & Country from Amarillo, TX to Livonia, MI. We felt this would be a vehicle we would find very handy to have. W state and we drove the Chryser Town & Country from Amarillo, TX to Livonia, MI. We felt this would be a vehicle we would find very handy to have. We checked the internet and researched a number of vehicles and discoverd the vehicle we would like to try was at Dick Scott dealership in Plymouth, MI. We went to the lot and the first person we saw was Lindsey. She had such a happy smile on her face so we felt she was going to be great to deal with. She explained all the information we needed to know, answered all of our questions and took great care of "these 2 senior citizens". We are "happy, happy, happy". Thanx Lindsey!! More

The waiting time can be better. I understand the dealership was busy because of construction and friendliness of the staff made up for the delay dealership was busy because of construction and friendliness of the staff made up for the delay More

I have been very pleased with the service advisor, Allan Martich, and being able to get any and all service on my Chrysler Minivan done. The service department has always been great in all my service needs Martich, and being able to get any and all service on my Chrysler Minivan done. The service department has always been great in all my service needs and I am very pleased with their performance. I can truly say the dealership service dept. is easy to recommend to anyone I know...... More

I am very happy with the price of my car. The sales people where very informative about different options and lease vs buy. I will tell friends about the grate service. Tom Phimister people where very informative about different options and lease vs buy. I will tell friends about the grate service. Tom Phimister More

Excellent professional service. Very quick and proficient. Lindsey is awesome and very personable. We really had a great experience! Thanks & my Jeep is very nice. proficient. Lindsey is awesome and very personable. We really had a great experience! Thanks & my Jeep is very nice. More