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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Contact Dealership

684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,556 reviews

November 13, 2020

Buying a new car can be challenging - this was a very EASY and delightful experience. From finding the car and reserving a test drive on the website to my actual meeting with Antwone Bedford the next d More

by Farmington Shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter, Sherita Mayes
Nov 13, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 10, 2020

Very professional, but not overly formal or stuffy. Never felt pressured and were very accommodating. Much better experience than other dealerships I've dealt with. Sales person provided some incorrect infor More

by BHAASE12
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Jason Bone
Nov 10, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 09, 2020

Everyone was courteous, friendly, and most of all they made sure all my needs were met. Communication was outstanding, and they made me feel like I was family. More

by t.williams1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Domenic Tucci, Daniel Hawat, Sherita Mayes
Nov 09, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 06, 2020

I felt comfortable and safe going into the dealership. My sales associate Antwone was friendly, helpful and did not push or hurry me in any way. He was sensitive to my needs and found me the model of car I w More

by KATDEVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Nov 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to hear that Antwone provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 06, 2020

Marcus was great and the sales manager was awesome quickly resolved issue . It was the easiest and fastest car lease I have ever done , no issues . More

by EKAKISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter, Jon Mabery
Nov 06, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We are glad to hear that Marcus and the team delivered such an excellent experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 03, 2020

Our experience at Dick Scott Chrysler Dodge Jeep Ram was amazing and smooth. l Larry took such great care of us, he was so friendly and made the process so enjoyable. BEST experience at a dealership! Thanks More

by MJBLANK55
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Nov 03, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 02, 2020

Good service, inventory and priced right. They had what I wanted when truck inventory at other places is down this year. Easy choice to convert to a Ram. More

by KERFOOT.ADAM
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Nov 02, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Adam, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 01, 2020

Had a great and super easy experience with my lease termination and with my salesman Antwone Bedford. Very easy to work with. Thank you very much!! More

by yvette.marshall0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter, Jon Mabery
Nov 01, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Yvette, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Antwone delivered such a great experience! Congratulations on your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 31, 2020

Amazing experience great customer service, was able to get the job done at a great deal! Would refer to friends and family! Visit was pleasant More

by ericadowdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hawat
Nov 01, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Erica, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 30, 2020

Everyone was very helpful, professional, and knowledgeable about all the information I requested. Was able to pick what I wanted and pick my new vehicle up next day. More

by MIKEYDEBUV92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Baxter, Rich Blasky
Nov 01, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Mikey, for your business and for this review. We're happy to hear that our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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